How To Fix CBGLAPI103 - Print request &1 is being processed synchronously

SAP Error Message - Details

• Message type: E = Error

• Message class: CBGLAPI - GLM-API: Standard Messages

• Message number: 103

• Message text: Print request &1 is being processed synchronously

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

The print requests are processed consecutively by the client. When
printing labels, the client must not process further print requests
until the previous print request has been sent to the WWI server
printer.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CBGLAPI103 - Print request &1 is being processed synchronously ?

  The SAP error message CBGLAPI103 indicates that a print request is currently being processed synchronously. This typically means that the system is waiting for the print job to complete before it can proceed with other tasks. Here’s a breakdown of the cause, potential solutions, and related information:
  Cause:
  
  Synchronous Processing: The print request is being processed in a synchronous manner, meaning that the system is waiting for the print job to finish before it can continue with other operations.
  Print Queue Issues: There may be issues with the print queue, such as a backlog of print jobs or a printer that is offline or malfunctioning.
  Configuration Settings: The print settings in SAP may be configured to process print requests synchronously, which can lead to delays if the printer is busy or if there are network issues.
  System Performance: If the SAP system is experiencing performance issues, it may take longer to process print requests.
  
  Solutions:
  
  Check Print Queue: Verify the status of the print queue in the SAP system. You can do this by using transaction code SP01 to see if there are any jobs stuck in the queue or if the printer is offline.
  Change Print Settings: If synchronous processing is not required, consider changing the print settings to allow for asynchronous processing. This can often be configured in the output device settings.
  Monitor Printer Status: Ensure that the printer is online and functioning correctly. Check for any error messages on the printer itself or in the printer management software.
  Increase System Resources: If the system is under heavy load, consider optimizing performance by increasing system resources or scheduling print jobs during off-peak hours.
  Retry the Print Job: If the print job is taking too long, you may want to cancel it and try printing again after addressing any issues with the printer or print queue.
  Consult SAP Notes: Check the SAP Support Portal for any relevant notes or updates regarding this error message, as there may be specific patches or updates that address known issues.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes like SP01 (Output Controller) and SP02 (Output Requests) to manage and monitor print jobs.
  SAP Basis Team: If the issue persists, it may be necessary to involve your SAP Basis team to investigate system performance or configuration issues.
  Documentation: Review SAP documentation related to print management and output control for best practices and troubleshooting steps.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the CBGLAPI103 error message in SAP.