How To Fix CBGLAPI102 - Print request body &1 is being processed synchronously

SAP Error Message - Details

• Message type: E = Error

• Message class: CBGLAPI - GLM-API: Standard Messages

• Message number: 102

• Message text: Print request body &1 is being processed synchronously

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

The print request bodies are processed consecutively by the client. When
printing labels, the client must not process further print request
bodies until the previous print request body has been sent to the WWI
server printer.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CBGLAPI102 - Print request body &1 is being processed synchronously ?

  The SAP error message CBGLAPI102 indicates that a print request is being processed synchronously, which can lead to performance issues or delays in the system. This message typically arises in scenarios where a print job is initiated, and the system is waiting for the print job to complete before proceeding with other tasks.
  Cause:
  
  Synchronous Processing: The print request is being processed in a synchronous manner, meaning that the system is waiting for the print job to finish before it can continue with other operations.
  System Configuration: The configuration settings for the print server or the print management system may be set to handle print requests synchronously.
  Network Issues: If there are network delays or issues with the printer, it can cause the print request to take longer than expected, leading to this message.
  High Load: If the print server is under heavy load, it may not be able to process requests quickly, causing delays.
  
  Solution:
  
  Asynchronous Processing: If possible, configure the print requests to be processed asynchronously. This allows the system to continue processing other tasks while the print job is being handled in the background.
  Check Printer Status: Ensure that the printer is online and functioning correctly. Check for any error messages on the printer itself or in the print management system.
  Review Configuration: Review the configuration settings for the print server and ensure that they are optimized for performance. This may include adjusting timeout settings or load balancing print requests.
  Monitor System Load: Check the load on the print server and the network. If the server is overloaded, consider redistributing the load or upgrading the server resources.
  Error Logs: Review the SAP error logs for any additional information that may help diagnose the issue. Look for related messages that could provide more context.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to print processing. SAP frequently updates its knowledge base with solutions to common problems.
  Documentation: Refer to the SAP documentation for print management and configuration settings to ensure that your system is set up correctly.
  Support: If the issue persists, consider reaching out to SAP support for assistance. They can provide more detailed troubleshooting steps based on your specific system configuration.
  
  By addressing the underlying causes and implementing the suggested solutions, you should be able to resolve the CBGLAPI102 error and improve the performance of print requests in your SAP system.