How To Fix CBGL00636 - No printers exist for WWI server &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CBGL00 - GLM: Standard Messages

• Message number: 636

• Message text: No printers exist for WWI server &1

What causes this issue?

No printers are installed on the WWI server.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Contact the administrator for the WWI server.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CBGL00636 - No printers exist for WWI server &1 ?

  The SAP error message CBGL00636 indicates that there are no printers configured for the WWI (Word Wide Integration) server specified in the error message. This typically occurs when trying to generate documents or labels using the WWI server, and it cannot find any printers to send the output to.
  Cause:
  
  No Printers Configured: The most common cause is that there are no printers assigned to the WWI server in the SAP system.
  Incorrect Configuration: The WWI server may not be correctly configured to recognize available printers.
  Network Issues: There may be network issues preventing the WWI server from accessing the printers.
  Authorization Issues: The user may not have the necessary authorizations to access the printers.
  
  Solution:
  
  
  Check Printer Configuration:
  
  Go to the transaction SPAD (Spool Administration) in SAP.
  Check if there are any printers defined and ensure that they are active.
  Make sure that the printers are correctly configured for the WWI server.
  
  
  
  Assign Printers to WWI Server:
  
  In the WWI configuration, ensure that the printers are assigned to the WWI server.
  You can do this by navigating to the WWI configuration settings and checking the printer assignments.
  
  
  
  Test Printer Connectivity:
  
  Ensure that the printers are reachable from the server where WWI is running.
  You can perform a test print from the SAP system to verify that the printers are functioning correctly.
  
  
  
  Check User Authorizations:
  
  Ensure that the user executing the WWI process has the necessary authorizations to access the printers.
  You may need to check the user roles and profiles to ensure they include the necessary permissions.
  
  
  
  Review WWI Server Logs:
  
  Check the logs of the WWI server for any additional error messages or warnings that might provide more context about the issue.
  
  
  
  Consult Documentation:
  
  Refer to the SAP documentation for WWI configuration to ensure that all settings are correctly applied.
  
  
  
  Related Information:
  
  WWI Configuration: The configuration of the WWI server can be found in the transaction WWI or through the relevant configuration paths in the SAP system.
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  By following these steps, you should be able to resolve the error message CBGL00636 and successfully configure your WWI server to use the available printers.