How To Fix CBGL00499 - Destination &1 points to an incompatible interface.

SAP Error Message - Details

• Message type: E = Error

• Message class: CBGL00 - GLM: Standard Messages

• Message number: 499

• Message text: Destination &1 points to an incompatible interface.

What causes this issue?

The target system has an older version of Global Label Management. The
function interface is not compatible.

System Response

No data is fetched from the target system. This data could be
inconsistent.

How to fix this error?

INCLUDE EHS_NA_ADMIN OBJECT DOKU ID TX

Procedure for System Administrators

Implement SAP Note 2913407 in the target system to restore
compatibility.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CBGL00499 - Destination &1 points to an incompatible interface. ?

  The SAP error message CBGL00499 indicates that there is a problem with the destination configuration in the context of a communication interface. Specifically, it means that the destination you are trying to use points to an interface that is not compatible with the expected interface for the operation you are attempting to perform.
  Cause:
  
  Incompatible Interface: The destination you are trying to use is configured to point to an interface that does not match the expected interface for the operation. This could be due to a mismatch in the interface version or type.
  Configuration Issues: There may be issues in the configuration of the RFC destination or the communication settings in the SAP system.
  Changes in the System: If there have been recent changes to the system, such as updates or modifications to the interfaces, this could lead to incompatibility.
  Missing or Incorrect Parameters: The destination may be missing required parameters or have incorrect settings that lead to the incompatibility.
  
  Solution:
  
  
  Check Destination Configuration:
  
  Go to transaction SM59 (RFC Destinations) and check the configuration of the destination that is causing the error.
  Ensure that the destination points to the correct interface and that all parameters are set correctly.
  
  
  
  Verify Interface Compatibility:
  
  Check the version and type of the interface that the destination is pointing to. Ensure that it is compatible with the expected interface for the operation you are trying to perform.
  
  
  
  Review Recent Changes:
  
  If there have been recent changes to the system, review those changes to see if they might have affected the interface or destination configuration.
  
  
  
  Test the Connection:
  
  Use the Connection Test feature in transaction SM59 to verify that the destination can be reached and that the interface is functioning as expected.
  
  
  
  Consult Documentation:
  
  Refer to the SAP documentation or notes related to the specific interface you are working with to ensure that you are following the correct configuration steps.
  
  
  
  Contact SAP Support:
  
  If you are unable to resolve the issue, consider reaching out to SAP support for further assistance, especially if this is a production environment.
  
  
  
  Related Information:
  
  
  Transaction Codes: 
  
  SM59: For managing RFC destinations.
  SE37: For checking function modules related to the interface.
  SLG1: For checking application logs that might provide more context on the error.
  
  
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that might address this specific error or provide additional troubleshooting steps.
  
  
  Documentation: Review the documentation for the specific interface you are working with to understand its requirements and compatibility.
  
  
  By following these steps, you should be able to identify and resolve the issue related to the CBGL00499 error message.