How To Fix CBGL00010 - User exit &4 was used for label determination


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CBGL00 - GLM: Standard Messages

  • Message number: 010

  • Message text: User exit &4 was used for label determination

  • Show details Hide details
  • What causes this issue?

    The following user exits of the user exit category GLM_EXIT can be used
    in label determination:
    User exit name,,Purpose
    PACK_DET ,,Determines the packaging hierarchy
    VAR_DET ,,Determines the report generation variant
    LAB_DET ,,Determines the labels

    System Response

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    How to fix this error?

    Procedure for System Administrators


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CBGL00010 - User exit &4 was used for label determination ?

    The SAP error message CBGL00010 indicates that a user exit was triggered during the label determination process in the SAP system. This typically occurs in the context of handling labels for shipping, packaging, or other logistics-related functions. The message suggests that the system is using a user exit (a custom enhancement point) to determine how labels are generated or processed.

    Cause:

    1. Custom User Exit: The error is often caused by a custom user exit that has been implemented in the system. This user exit may not be functioning correctly or may not be returning the expected results.
    2. Configuration Issues: There may be issues with the configuration settings related to label determination, such as incorrect settings in the output determination procedure or missing entries in the relevant tables.
    3. Data Issues: The data being processed may not meet the criteria expected by the user exit, leading to unexpected behavior.

    Solution:

    1. Check User Exit Implementation: Review the code in the user exit that is being called. Ensure that it is correctly implemented and that it handles all expected scenarios. Debugging the user exit can help identify any issues.
    2. Review Configuration: Go through the configuration settings for label determination in the SAP system. Ensure that all necessary settings are correctly configured, including output types, access sequences, and condition records.
    3. Test with Different Data: If possible, test the label determination process with different sets of data to see if the issue is data-specific. This can help identify if certain data entries are causing the problem.
    4. Consult Documentation: Refer to SAP documentation or notes related to label determination and user exits. There may be specific guidance or known issues that can help resolve the problem.
    5. Engage SAP Support: If the issue persists and cannot be resolved internally, consider reaching out to SAP support for assistance. They may have additional insights or solutions based on similar cases.

    Related Information:

    • User Exits: User exits are enhancement points in SAP where custom code can be added to modify standard functionality. They are often used to tailor processes to specific business needs.
    • Label Determination Process: This process involves determining which labels should be printed based on various criteria, such as shipping conditions, material types, or customer requirements.
    • Debugging Tools: Use SAP debugging tools to step through the user exit code and identify where the process may be failing or returning unexpected results.

    By following these steps, you should be able to diagnose and resolve the issue related to the CBGL00010 error message in SAP.

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