How To Fix CB1000 - Further processing not possible (contact system administrator)


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CB1 - PP-PI-PMA: Messages for Process Management (Interfaces)

  • Message number: 000

  • Message text: Further processing not possible (contact system administrator)

  • Show details Hide details
  • What causes this issue?

    An internal error occurred when processing a long text for a message
    characteristic. Processing was terminated.

    System Response

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    How to fix this error?

    Notify your system administrator.
    In addition, inform SAP.

    Procedure for System Administrators


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CB1000 - Further processing not possible (contact system administrator) ?

    The SAP error message CB1000, which states "Further processing not possible (contact system administrator)," is a generic error that can occur in various contexts within the SAP system. It typically indicates that there is an issue preventing the continuation of a process, and it often requires further investigation to determine the root cause. Here are some common causes, potential solutions, and related information:

    Common Causes:

    1. Configuration Issues: There may be a misconfiguration in the system settings or master data that is preventing the process from continuing.
    2. Authorization Problems: The user may not have the necessary authorizations to perform the action they are attempting.
    3. Data Inconsistencies: There could be inconsistencies or missing data in the relevant tables that are required for the process.
    4. System Errors: There may be underlying system errors or bugs that are causing the process to fail.
    5. Lock Entries: The object being processed may be locked by another user or process, preventing further actions.

    Potential Solutions:

    1. Check Configuration: Review the configuration settings related to the process you are trying to execute. Ensure that all necessary settings are correctly defined.
    2. Review Authorizations: Verify that the user has the appropriate authorizations to perform the action. This can be done by checking the user's roles and permissions.
    3. Data Validation: Check the relevant master data and transactional data for inconsistencies or missing information. Correct any issues found.
    4. Analyze Logs: Use transaction codes like SLG1 (Application Log) or ST22 (Dump Analysis) to check for any error logs or dumps that may provide more details about the issue.
    5. Check for Locks: Use transaction SM12 to check for any lock entries that may be preventing the process from continuing. If necessary, unlock the entries after ensuring that it is safe to do so.
    6. Contact Support: If the issue persists and you cannot identify the cause, it may be necessary to contact your SAP support team or consult SAP Notes for known issues related to this error.

    Related Information:

    • SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
    • Transaction Codes: Familiarize yourself with transaction codes that can help in diagnosing the issue, such as:
      • SLG1: Application Log
      • ST22: Dump Analysis
      • SM12: Lock Entries
      • SM21: System Log
    • Documentation: Review SAP documentation or community forums for similar issues and resolutions shared by other users.

    Conclusion:

    The CB1000 error is a generic message that requires a systematic approach to diagnose and resolve. By checking configurations, authorizations, data integrity, and system logs, you can often identify the underlying issue and take appropriate corrective actions. If necessary, do not hesitate to reach out to your SAP support team for assistance.

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