How To Fix CB1001 - An internal error has occurred


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CB1 - PP-PI-PMA: Messages for Process Management (Interfaces)

  • Message number: 001

  • Message text: An internal error has occurred

  • Show details Hide details
  • What causes this issue?

    An internal error occurred during processing.

    System Response

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    How to fix this error?

    INCLUDE NA_SYSVERW OBJECT DOKU ID TX LANGUAGE EN

    Procedure for System Administrators


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CB1001 - An internal error has occurred ?

    The SAP error message CB1001, which states "An internal error has occurred," is a generic error message that can arise from various underlying issues within the SAP system. Here are some potential causes, solutions, and related information for this error:

    Causes:

    1. System Configuration Issues: Misconfigurations in the system settings or parameters can lead to internal errors.
    2. Data Inconsistencies: Corrupted or inconsistent data in the database can trigger this error.
    3. Program Errors: Bugs or issues in custom ABAP programs or standard SAP programs can cause internal errors.
    4. Authorization Issues: Lack of proper authorizations for the user executing the transaction can lead to unexpected errors.
    5. Memory Issues: Insufficient memory allocation or system resources can result in internal errors.
    6. Transport Issues: Problems during the transport of objects from one system to another can lead to inconsistencies.

    Solutions:

    1. Check System Logs: Use transaction codes like SLG1 (Application Log) or ST22 (Dump Analysis) to check for detailed error logs that can provide more context about the error.
    2. Review Configuration: Verify the configuration settings related to the transaction or process that triggered the error.
    3. Data Consistency Check: Run consistency checks on the relevant data to identify and correct any inconsistencies.
    4. Debugging: If you have access to the ABAP code, you can debug the program to identify the exact point of failure.
    5. User Authorizations: Ensure that the user has the necessary authorizations to perform the action that led to the error.
    6. System Resources: Monitor system performance and resource usage to ensure that there are sufficient resources available.
    7. SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide patches.
    8. Contact SAP Support: If the issue persists and cannot be resolved internally, consider reaching out to SAP Support for assistance.

    Related Information:

    • Transaction Codes: Familiarize yourself with transaction codes like ST22 (for dumps), SM21 (for system logs), and SLG1 (for application logs) to gather more information about the error.
    • SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
    • Documentation: Review SAP documentation related to the specific module or functionality you are working with, as it may provide insights into common issues and their resolutions.

    Since CB1001 is a generic error, the specific resolution may vary based on the context in which it occurs. Always ensure to back up data and configurations before making significant changes to the system.

    • Do you have any question about this error?


      Upgrade now to chat with this error.


Instant HelpGet instant SAP help. Start your 7-day free trial now.


Related SAP Error Messages

Click the links below to see the following related messages:

Click on this link to search all SAP messages.


Rating
The AI Support Assistant is great. It provides comprehensive assistance even on the most difficult issues. I highly recommend this service.
Rate 1
John Jordan
SAP Consultant & Author