How To Fix CB01754 - MSDS recipient for customer &1 not entered for &2 &3 &4

SAP Error Message - Details

• Message type: E = Error

• Message class: CB01 - Messages for Interface Objects

• Message number: 754

• Message text: MSDS recipient for customer &1 not entered for &2 &3 &4

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CB01754 - MSDS recipient for customer &1 not entered for &2 &3 &4 ?

  The SAP error message CB01754 indicates that there is a missing Material Safety Data Sheet (MSDS) recipient for a specific customer in the system. This error typically arises when you are trying to generate or process an MSDS for a customer, but the system cannot find the necessary recipient information.
  Cause:
  The error occurs due to the following reasons:
  
  Missing MSDS Recipient Data: The customer master data does not have an MSDS recipient defined.
  Incorrect Configuration: The configuration settings for MSDS processing may not be set up correctly.
  Data Inconsistency: There may be inconsistencies or missing data in the customer master or related tables.
  
  Solution:
  To resolve the error CB01754, you can take the following steps:
  
  
  Check Customer Master Data:
  
  Go to the customer master record (transaction code XD03 for display).
  Verify that the MSDS recipient information is filled in correctly. This can usually be found under the "Sales Area Data" or "General Data" sections, depending on your configuration.
  
  
  
  Maintain MSDS Recipient:
  
  If the MSDS recipient is missing, you need to maintain it. You can do this by using transaction code XD02 (change customer) and entering the required MSDS recipient details.
  
  
  
  Review MSDS Configuration:
  
  Check the configuration settings for MSDS in the SAP system. This can be done in the SPRO transaction under the relevant sections for product safety and MSDS management.
  Ensure that the MSDS recipient settings are correctly configured for the relevant customer types and sales areas.
  
  
  
  Check for Data Consistency:
  
  Run any relevant reports or transactions to check for data consistency in the customer master and related tables. This may involve checking for missing or incorrect entries.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for additional guidance on MSDS processing and recipient management.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: 
  
  XD03 - Display Customer
  XD02 - Change Customer
  SPRO - Customizing Implementation Guide
  
  
  MSDS Management: Understanding how MSDS is managed in SAP can help in troubleshooting similar issues in the future.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional insights.
  
  By following these steps, you should be able to resolve the error and ensure that the MSDS recipient information is correctly maintained for your customers.