How To Fix CB01753 - Communications or system error between SD and Prod.Safety and Stewardship

SAP Error Message - Details

• Message type: E = Error

• Message class: CB01 - Messages for Interface Objects

• Message number: 753

• Message text: Communications or system error between SD and Prod.Safety and Stewardship

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CB01753 - Communications or system error between SD and Prod.Safety and Stewardship ?

  The SAP error message CB01753 indicates a communication or system error between the Sales and Distribution (SD) module and the Product Safety and Stewardship (PSS) module. This error typically arises when there is a failure in the data exchange or communication between these two modules, which can be due to various reasons.
  Causes:
  
  Configuration Issues: Incorrect configuration settings in either the SD or PSS module can lead to communication errors.
  Data Inconsistencies: Inconsistent or missing data in the master data or transaction data can cause the system to fail in processing requests.
  Network Issues: Problems with the network or server connectivity can interrupt the communication between the modules.
  System Performance: High system load or performance issues can lead to timeouts or failures in processing requests.
  Authorization Issues: Lack of proper authorizations for users or processes trying to access data between the two modules.
  
  Solutions:
  
  Check Configuration: Review the configuration settings for both the SD and PSS modules to ensure they are correctly set up for communication.
  Data Validation: Validate the data being processed to ensure there are no inconsistencies or missing information. This includes checking master data and transaction data.
  Network Diagnostics: Perform network diagnostics to ensure that there are no connectivity issues between the systems involved.
  Monitor System Performance: Check system performance metrics to identify any bottlenecks or high load situations that may be affecting communication.
  Review Authorizations: Ensure that the necessary authorizations are in place for users and processes that need to access both modules.
  Error Logs: Check the SAP error logs (transaction SLG1) for more detailed information about the error and any related messages that could provide further insights.
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide patches and updates.
  Documentation: Review the official SAP documentation for both the SD and PSS modules to understand the integration points and any prerequisites for proper communication.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  If the issue persists after trying the above solutions, it may be necessary to involve your SAP Basis team or SAP support for further investigation and resolution.