How To Fix CB376 - Program termination when updating message data

SAP Error Message - Details

• Message type: E = Error

• Message class: CB - PP-PI-PMA: Dialog Messages for Process Management

• Message number: 376

• Message text: Program termination when updating message data

What causes this issue?

The message has been sent. However, the update of message or
destination data was cancelled.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

INCLUDE NA_SYSVERW OBJECT DOKU ID TX LANGUAGE E

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CB376 - Program termination when updating message data ?

  The SAP error message CB376, which indicates "Program termination when updating message data," typically occurs during the processing of message data in the SAP system. This error can arise due to various reasons, including issues with the underlying data, configuration problems, or system inconsistencies.
  Causes:
  
  Data Inconsistencies: There may be inconsistencies in the message data being processed, such as missing or incorrect entries in the database tables.
  Configuration Issues: Incorrect configuration settings in the message processing or related modules can lead to this error.
  Program Errors: Bugs or issues in the ABAP program that handles message data can cause unexpected terminations.
  Authorization Issues: Lack of proper authorizations for the user executing the transaction can also lead to this error.
  System Performance: If the system is under heavy load or if there are performance issues, it may lead to timeouts or failures in processing.
  
  Solutions:
  
  
  Check for Data Inconsistencies:
  
  Review the message data being processed for any inconsistencies or missing entries.
  Use transaction codes like SE11 or SE16 to check the relevant database tables for integrity.
  
  
  
  Review Configuration Settings:
  
  Ensure that the configuration settings for the message processing are correct. This may involve checking transaction codes related to the specific module you are working with.
  
  
  
  Debugging the Program:
  
  If you have access to the ABAP code, you can debug the program to identify the exact point of failure. Use transaction SE80 or SE38 to analyze the program.
  
  
  
  Check Authorizations:
  
  Verify that the user has the necessary authorizations to perform the action that triggered the error. You can use transaction SU53 to check for authorization issues.
  
  
  
  System Performance:
  
  Monitor system performance and check for any locks or long-running processes that may be affecting the execution of the program.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error. There may be patches or updates available that resolve known issues.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including the transaction code, user actions leading to the error, and any relevant logs.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes like SM21 (System Log), ST22 (Dump Analysis), and SLG1 (Application Log) to gather more information about the error.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Documentation: Review SAP documentation related to the specific module or functionality you are working with to ensure that you are following best practices.
  
  By following these steps, you should be able to identify the cause of the CB376 error and implement a suitable solution.