How To Fix CB342 - No order items exist in order &

SAP Error Message - Details

• Message type: E = Error

• Message class: CB - PP-PI-PMA: Dialog Messages for Process Management

• Message number: 342

• Message text: No order items exist in order &

What causes this issue?

With the selected process message, a goods receipt for the order &V1&
is reported to the warehouse (destination &V2&). However, the message
cannot be assigned to an order item as no valid order item could be
found in the process order &V1&.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

RESET N1
Check the order number specified in the process message.
If the message has not yet been sent to another destination, correct
and send it from the message monitor.
Otherwise, manually enter the goods receipt if necessary.

<DS:TRAN.MB31>Proceed</>
ENDIF

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CB342 - No order items exist in order & ?

  The SAP error message CB342 ("No order items exist in order &") typically occurs when you are trying to process or display a production order, but the system cannot find any items associated with that order. This can happen in various scenarios, such as when you are trying to release, confirm, or display a production order.
  Causes:
  
  Order Creation Issues: The production order may not have been created correctly, or it may have been created without any items.
  Order Deletion: The order might have been deleted or archived, leading to the absence of items.
  Incorrect Order Number: The order number you are trying to access may be incorrect or does not exist in the system.
  Status of the Order: The order might be in a status that does not allow for item processing (e.g., closed or technically completed).
  Authorization Issues: Lack of proper authorization to view or process the order could lead to this error.
  
  Solutions:
  
  Verify Order Number: Double-check the order number you are using to ensure it is correct and exists in the system.
  Check Order Status: Use transaction codes like CO03 (Display Production Order) to check the status of the order. Ensure that it is not closed or archived.
  Review Order Creation: If you have access, check the order creation logs to ensure that items were added during the creation process.
  Recreate the Order: If the order was created incorrectly or is missing items, you may need to recreate the order with the correct details.
  Consult with IT or SAP Support: If you are unable to resolve the issue, it may be necessary to consult with your IT department or SAP support for further investigation.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CO01 (Create Production Order), CO02 (Change Production Order), and CO03 (Display Production Order).
  SAP Documentation: Refer to SAP Help documentation for detailed information on production orders and error messages.
  User Authorizations: Ensure that you have the necessary authorizations to view and process production orders in the system.
  
  By following these steps, you should be able to identify the cause of the CB342 error and take appropriate action to resolve it.