How To Fix CB314 - ;;*** Mail destination ***

SAP Error Message - Details

• Message type: E = Error

• Message class: CB - PP-PI-PMA: Dialog Messages for Process Management

• Message number: 314

• Message text: ;;*** Mail destination ***

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CB314 - ;;*** Mail destination *** ?

  The SAP error message CB314, which states " Mail destination ", typically occurs when there is an issue with the configuration or setup of the mail system in SAP. This error can arise in various contexts, such as when trying to send emails from SAP or when there is a problem with the mail destination settings.
  Cause:
  
  Incorrect Mail Configuration: The mail system may not be properly configured in the SAP system. This includes settings related to the SMTP server, mail ports, or other related parameters.
  Missing Mail Destination: The specific mail destination (recipient email address) may not be correctly specified or may be missing.
  Authorization Issues: The user may not have the necessary authorizations to send emails.
  Network Issues: There may be network connectivity issues preventing the SAP system from reaching the mail server.
  Mail Server Down: The external mail server may be down or not reachable.
  
  Solution:
  
  
  Check Mail Configuration:
  
  Go to transaction code SCOT (SAPconnect Administration) and verify the configuration settings for the SMTP node.
  Ensure that the SMTP server address, port, and other parameters are correctly set.
  
  
  
  Verify Mail Destination:
  
  Ensure that the email address you are trying to send to is correctly formatted and exists.
  Check if the recipient's email address is valid and reachable.
  
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to send emails. This can be checked in transaction SU01 (User Maintenance).
  
  
  
  Test Mail Sending:
  
  Use transaction SOST to check the status of sent emails. This can help identify if there are any issues with the emails that have been sent.
  You can also use the Test function in SCOT to send a test email to verify that the configuration is working.
  
  
  
  Network and Server Checks:
  
  Check the network connectivity to the mail server. You can use tools like ping or telnet to test connectivity to the SMTP server.
  Ensure that the mail server is up and running and that there are no firewall rules blocking the connection.
  
  
  
  Review Logs:
  
  Check the SAP application logs (transaction SLG1) for any additional error messages that may provide more context about the issue.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes related to email configuration and troubleshooting for any specific patches or updates that may address known issues.
  Documentation: Refer to the official SAP documentation for configuring SAPconnect and troubleshooting email issues.
  Community Forums: Consider checking SAP Community forums or other user groups for similar issues and solutions shared by other users.
  
  By following these steps, you should be able to identify and resolve the issue related to the CB314 error message in SAP.