How To Fix CB029 - Error while calling up SAP Business Graphics

SAP Error Message - Details

• Message type: E = Error

• Message class: CB - PP-PI-PMA: Dialog Messages for Process Management

• Message number: 029

• Message text: Error while calling up SAP Business Graphics

What causes this issue?

When the SAP business graphic was called up, an internal error
occurred.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

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Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CB029 - Error while calling up SAP Business Graphics ?

  The SAP error message CB029, which states "Error while calling up SAP Business Graphics," typically occurs when there is an issue with the generation or display of graphical representations in SAP, such as charts or graphs. This error can arise from various causes, and here are some common reasons and potential solutions:
  Causes:
  
  Missing or Incorrect Configuration: The SAP Business Graphics may not be properly configured in the system.
  Authorization Issues: The user may not have the necessary authorizations to access the graphical functions.
  Technical Issues: There may be underlying technical issues, such as problems with the SAP GUI or the underlying database.
  Data Issues: The data being used to generate the graphics may be incomplete or corrupted.
  Browser Compatibility: If using a web-based interface, there may be compatibility issues with the browser being used.
  
  Solutions:
  
  
  Check Configuration:
  
  Ensure that the SAP Business Graphics are correctly configured in the system. This may involve checking settings in transaction codes related to graphical display or configuration.
  
  
  
  Verify Authorizations:
  
  Check the user’s authorizations to ensure they have the necessary permissions to access and generate business graphics. This can be done through transaction code SU53 to analyze authorization failures.
  
  
  
  Review Technical Settings:
  
  Check for any technical issues in the SAP system. This may involve looking at system logs (transaction SM21) or checking for any relevant notes in the SAP Support Portal.
  
  
  
  Data Validation:
  
  Validate the data being used for the graphics. Ensure that the data is complete and correctly formatted. You may need to run reports or queries to check for data integrity.
  
  
  
  Browser Compatibility:
  
  If accessing SAP through a web browser, ensure that you are using a compatible browser version. Try clearing the browser cache or using a different browser to see if the issue persists.
  
  
  
  SAP Notes and Support:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates available that resolve the issue.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including any logs or screenshots.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SU53 (Authorization Check), SM21 (System Log), and ST22 (Dump Analysis) for troubleshooting.
  SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues and can provide insights or solutions.
  Documentation: Review SAP documentation related to Business Graphics for any specific configuration or usage guidelines.
  
  By following these steps, you should be able to diagnose and potentially resolve the CB029 error in SAP.