How To Fix CAVE006 - Item &1 (document &2) was changed after APO backorder processing

SAP Error Message - Details

• Message type: E = Error

• Message class: CAVE - CIF APO Sales Enhancements

• Message number: 006

• Message text: Item &1 (document &2) was changed after APO backorder processing

What causes this issue?

Item &v1& (document &v2&) was changed following the APO backorder
processing.
After the backorder processing has been carried out in APO and before
the result could be updated in R/3, the relevant item is changed in R/3.
For this reason, the result for this item is not transferred into R/3.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CAVE006 - Item &1 (document &2) was changed after APO backorder processing ?

  The SAP error message CAVE006 indicates that an item in a document has been changed after the Advanced Planning and Optimization (APO) backorder processing has taken place. This can lead to inconsistencies between the data in the APO system and the data in the SAP ERP system, which can cause issues in order fulfillment and planning.
  Cause:
  The error typically arises due to one of the following reasons:
  
  Manual Changes: Changes made manually to the sales order, purchase order, or any related document after the APO backorder processing has been executed.
  Data Synchronization Issues: There may be a delay or failure in the synchronization of data between the ERP and APO systems.
  Configuration Issues: Incorrect configuration settings in the APO or ERP system can lead to this error.
  User Actions: Users may have updated the document in a way that conflicts with the APO planning results.
  
  Solution:
  To resolve the CAVE006 error, consider the following steps:
  
  Review Changes: Check the change logs for the document (sales order, purchase order, etc.) to identify what changes were made after the APO backorder processing.
  Reprocess APO: If the changes are valid and necessary, you may need to reprocess the backorder processing in APO to ensure that the planning results are updated according to the latest changes.
  Check Synchronization: Ensure that the data synchronization between the ERP and APO systems is functioning correctly. Look for any errors in the data transfer process.
  User Training: If manual changes are frequently causing this issue, consider providing training to users on the implications of changing documents after APO processing.
  Configuration Review: Review the configuration settings in both the ERP and APO systems to ensure they are set up correctly to handle backorder processing and document changes.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as /SAPAPO/BCP for backorder processing and /SAPAPO/OM for order management.
  SAP Notes: Check for any SAP Notes related to CAVE006 for additional guidance or patches that may address known issues.
  Documentation: Refer to SAP documentation on APO backorder processing and order management for best practices and troubleshooting tips.
  Support: If the issue persists, consider reaching out to SAP support for further assistance, providing them with detailed information about the error and the steps taken to resolve it.
  
  By following these steps, you should be able to address the CAVE006 error effectively.