How To Fix CACSTRI002 - Business object type &1 (&2) is not active

SAP Error Message - Details

• Message type: E = Error

• Message class: CACSTRI - Messages: Additional Commission Case

• Message number: 002

• Message text: Business object type &1 (&2) is not active

What causes this issue?

You always need to assign a subobject structure to the business object
before you can create a commission case in line with the agreement for
<DS:GLOS.1656E3585979D411B1360060B03C6BFB>additional commission cases
</> in a commission contract (for example, bonuses and so on). The
business object category you require is not active at the access event.

System Response

A commission case cannot be created.

How to fix this error?

Maintain the definition of your business object categories in full and
check for inconsistencies in your agreement for additional commission
cases.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

INCLUDE ISIS_PENCIL OBJECT DOKU ID TX

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CACSTRI002 - Business object type &1 (&2) is not active ?

  The SAP error message CACSTRI002 indicates that a specific business object type is not active in the system. This error typically arises when you are trying to perform an operation that requires a certain business object to be active, but it is not.
  Cause:
  
  Inactive Business Object: The business object type specified in the error message (denoted by &1 and &2) is not activated in the system. This could be due to configuration settings or the object not being properly set up.
  Missing Configuration: The necessary configuration for the business object may not have been completed, leading to it being inactive.
  Transport Issues: If the business object was recently transported from another system, it may not have been activated in the target system.
  
  Solution:
  
  
  Activate the Business Object:
  
  Go to the relevant transaction code (usually SPRO for configuration).
  Navigate to the section where business objects are managed (this may vary based on the specific business object).
  Find the business object type indicated in the error message and activate it.
  
  
  
  Check Configuration:
  
  Ensure that all necessary configurations for the business object are completed.
  Review the settings in the customizing transaction to ensure that the object is set up correctly.
  
  
  
  Transport Management:
  
  If the object was transported, check the transport logs to ensure that the transport was successful.
  If necessary, re-transport the object or activate it manually in the target system.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to the specific business object type for additional guidance on activation and configuration.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Depending on the business object, you may need to use specific transaction codes to manage or configure it (e.g., SPRO, SWO1 for business object types).
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide additional guidance on the specific business object type.
  System Logs: Review system logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.
  
  By following these steps, you should be able to resolve the error message CACSTRI002 and activate the required business object type in your SAP system.