How To Fix CACSTRI001 - There is no main subobject for business object type &1 (&2)

SAP Error Message - Details

• Message type: E = Error

• Message class: CACSTRI - Messages: Additional Commission Case

• Message number: 001

• Message text: There is no main subobject for business object type &1 (&2)

What causes this issue?

You always need to assign a subobject structure to the business object
before you can create a commission case in line with the agreement for
<DS:GLOS.1656E3585979D411B1360060B03C6BFB>additional commission cases
</> in a commission contract (for example, for bonuses, and so on). This
assignment is missing for these business object categories.

System Response

A commission case cannot be created.

How to fix this error?

Maintain the definition of your business object categories in full and
check for inconsistencies in your agreement for additional commission
cases.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

INCLUDE ISIS_PENCIL OBJECT DOKU ID TX

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CACSTRI001 - There is no main subobject for business object type &1 (&2) ?

  The SAP error message CACSTRI001 indicates that there is no main subobject for the specified business object type. This error typically arises in the context of SAP's Customer Activity Management (CAM) or similar modules where business objects and their relationships are defined.
  Cause:
  
  Missing Configuration: The main subobject for the specified business object type may not be configured correctly in the system.
  Data Inconsistency: There may be inconsistencies in the data where the system expects a main subobject to exist but it does not.
  Incorrect Object Type: The business object type specified in the error message may not be valid or may not have been set up properly in the system.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to access the main subobject.
  
  Solution:
  
  
  Check Configuration:
  
  Go to the configuration settings for the business object type in question. Ensure that the main subobject is defined correctly.
  Use transaction codes like SPRO to access the configuration settings and verify the setup.
  
  
  
  Data Validation:
  
  Check the database entries for the business object type. Ensure that the main subobject exists and is correctly linked to the business object.
  Use transaction codes like SE16 or SE11 to inspect the relevant tables.
  
  
  
  Review Object Type:
  
  Verify that the business object type specified in the error message is correct and exists in the system.
  If necessary, consult the documentation or SAP support to confirm the correct object type.
  
  
  
  Authorization Check:
  
  Ensure that the user encountering the error has the necessary authorizations to access the main subobject.
  Check the user roles and authorizations in transaction SU01 or PFCG.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes that may address this specific error message. SAP frequently updates its knowledge base with solutions for known issues.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. Provide them with the error message details and any relevant context.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes related to business object management, such as SPRO, SE16, SE11, and SU01.
  Documentation: Review SAP documentation related to Customer Activity Management or the specific module you are working with to understand the business object structure.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution.