How To Fix CACSSESTD123 - Comparing old and new version of settlement schedule

SAP Error Message - Details

• Message type: E = Error

• Message class: CACSSESTD - Settlement Scheduling - Transaction Data

• Message number: 123

• Message text: Comparing old and new version of settlement schedule

What causes this issue?

While performing the <ZK>remuneration scheduling</> process step, it may
be necessary to change historic settlement schedules on the basis of new
information relating to the business object. One of the process steps is
to compare the old and new version of the settlement schedule.
Processing takes place as a logical service that is implemented by the
tool for settlement scheduling. Method 02 <ZK>Change Settlement
Scheduling</> of object type class 25 is executed. The old and new
versions of the settlement schedule are transferred to the logical
service. The standard delivery of the logical service, method 02,
accepts the new settlement schedule and compares items that have already
been converted to settlement items.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CACSSESTD123 - Comparing old and new version of settlement schedule ?

  The SAP error message CACSSESTD123, which states "Comparing old and new version of settlement schedule," typically occurs in the context of settlement processing in SAP, particularly within the SAP Convergent Charging (SAP CC) or SAP Convergent Invoicing (SAP CI) modules. This error can arise when there are discrepancies between the old and new versions of a settlement schedule, which can happen due to various reasons such as data inconsistencies, incomplete processing, or system configuration issues.
  Causes:
  
  Data Inconsistencies: There may be inconsistencies in the data related to the settlement schedule, such as missing or incorrect entries.
  Incomplete Processing: The settlement schedule may not have been fully processed or updated, leading to a mismatch between the old and new versions.
  Configuration Issues: Incorrect configuration settings in the SAP system related to settlement processing can lead to this error.
  Version Control Issues: If there are multiple versions of the settlement schedule, the system may have trouble comparing them due to version control problems.
  
  Solutions:
  
  Check Data Consistency: Review the settlement schedule data for any inconsistencies or missing entries. Ensure that all necessary data is correctly entered and complete.
  Reprocess the Settlement Schedule: If the settlement schedule was not fully processed, try reprocessing it to ensure that all updates are applied correctly.
  Review Configuration Settings: Check the configuration settings related to settlement processing in SAP. Ensure that they are set up correctly according to your business requirements.
  Version Management: If there are multiple versions of the settlement schedule, ensure that the correct version is being referenced and that any changes are properly saved and activated.
  Consult SAP Notes: Look for any relevant SAP Notes or patches that may address this specific error. SAP frequently releases updates that can resolve known issues.
  Debugging: If you have access to technical resources, consider debugging the process to identify the exact point of failure and the data involved.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for detailed information on settlement processing and error handling.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Support Tickets: If the issue persists, consider opening a support ticket with SAP for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.