How To Fix CACSSESRUN108 - Due date document(s) &1 / &2 / &3 cannot be reset

SAP Error Message - Details

• Message type: E = Error

• Message class: CACSSESRUN - Settlement Schedule Run and Reversal

• Message number: 108

• Message text: Due date document(s) &1 / &2 / &3 cannot be reset

What causes this issue?

The due date document cannot be reset. The settlement items have already
been settled in the settlement run and transferred to the disbursement
system.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Either reverse the settlement or post a commission case change or manual
document for clearing purposes.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CACSSESRUN108 - Due date document(s) &1 / &2 / &3 cannot be reset ?

  The SAP error message CACSSESRUN108 indicates that there is an issue with resetting due date documents in the SAP system. This error typically arises in the context of the SAP Contract Accounts Receivable and Payable (FI-CA) module, which is used for managing customer accounts and receivables.
  Cause:
  The error message CACSSESRUN108 can occur due to several reasons, including:
  
  
  Document Status: The due date documents you are trying to reset may be in a status that does not allow for resetting. For example, if the documents are already cleared or have been processed in a way that prevents further changes.
  
  
  Dependencies: There may be dependencies or linked documents that prevent the due date document from being reset. This could include open items or other related transactions that are still active.
  
  
  Authorization Issues: The user attempting to reset the due date documents may not have the necessary authorizations to perform this action.
  
  
  System Configuration: There may be configuration settings in the SAP system that restrict the resetting of due date documents under certain conditions.
  
  
  Solution:
  To resolve the CACSSESRUN108 error, you can take the following steps:
  
  
  Check Document Status: Review the status of the due date documents you are trying to reset. Ensure that they are in a state that allows for resetting. You can do this by checking the document in the relevant transaction (e.g., FBL5N for customer line items).
  
  
  Review Dependencies: Investigate if there are any linked documents or open items that might be preventing the reset. You may need to clear or resolve these dependencies first.
  
  
  Authorization Check: Ensure that the user has the necessary authorizations to reset due date documents. You may need to consult with your SAP security team to verify and adjust authorizations if necessary.
  
  
  Consult Configuration: If the issue persists, check with your SAP configuration team to see if there are any settings that might be affecting the ability to reset due date documents. They may need to adjust the configuration based on your business requirements.
  
  
  SAP Notes and Support: If none of the above solutions work, consider searching for relevant SAP Notes or reaching out to SAP support for further assistance. There may be known issues or patches available that address this specific error.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FBL5N (Customer Line Items), F-28 (Post Incoming Payments), and others that may be involved in the process.
  Documentation: Review SAP documentation related to FI-CA and due date processing for additional insights and best practices.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to reset the due date documents successfully.