How To Fix CACSRETTD019 - Commission case &1 (effective &2, technical &3) was not found

CACSRETTD019 - Overview

• Message type: E = Error

• Message class: CACSRETTD - Retention: Messages for Transaction Data

• Message number: 019

• Message text: Commission case &1 (effective &2, technical &3) was not found

What causes this issue?

Commission contract &V1& was not found on effective time-spot &V2& and
technical time-spot &V3& .
Possible causes:
No active version of commission contract exists at these time-spots.
Commission contract does not exist.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check the validity of commission contract &V1& or correct your entry.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CACSRETTD019 - Commission case &1 (effective &2, technical &3) was not found ?

  The SAP error message CACSRETTD019 indicates that a commission case could not be found in the system. This error typically arises in the context of SAP Commission Management or SAP Sales and Distribution (SD) modules when trying to retrieve or process commission-related data.
  
  Cause:
  
  Non-Existent Commission Case: The commission case referenced in the error message does not exist in the database. This could be due to incorrect input parameters or the case being deleted or not created.
  Incorrect Data Entry: The parameters used to search for the commission case (like the case number, effective date, or technical ID) may have been entered incorrectly.
  Data Synchronization Issues: There may be issues with data synchronization between different modules or systems, leading to the commission case not being available when expected.
  Authorization Issues: The user may not have the necessary authorizations to view or access the commission case.
  
  
  Solution:
  
  Verify Input Parameters: Check the parameters used to search for the