How To Fix CACSRETTD021 - Cannot generate list of retention agreements (contract &1)

SAP Error Message - Details

• Message type: E = Error

• Message class: CACSRETTD - Retention: Messages for Transaction Data

• Message number: 021

• Message text: Cannot generate list of retention agreements (contract &1)

What causes this issue?

The system cannot generate the list of individual retention agreements
for <DS:GLOS.36DA50844F3815DAE10000009B38F983>commission contract</>
&V1&.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check commission contract &V1&.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CACSRETTD021 - Cannot generate list of retention agreements (contract &1) ?

  The SAP error message CACSRETTD021, which states "Cannot generate list of retention agreements (contract &1)," typically occurs in the context of contract management within the SAP system, particularly when dealing with retention agreements in the SAP Contract Accounts Receivable and Payable (FI-CA) module.
  Cause:
  This error can arise due to several reasons, including:
  
  
  Missing or Incorrect Data: The contract referenced by &1 may not exist, or there may be missing or incorrect data in the contract that prevents the system from generating the list of retention agreements.
  
  
  Authorization Issues: The user may not have the necessary authorizations to access the retention agreements related to the specified contract.
  
  
  Configuration Issues: There may be configuration issues in the system related to retention agreements or contract management.
  
  
  Technical Issues: There could be underlying technical issues, such as database inconsistencies or problems with the program logic.
  
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Contract Existence: Verify that the contract number specified in the error message (&1) exists in the system. You can do this by navigating to the relevant transaction (e.g., transaction code CACSRETTD or similar) and checking the contract details.
  
  
  Review Data: Ensure that all necessary data for the contract is complete and correct. This includes checking for any missing fields or incorrect entries.
  
  
  Authorization Check: Confirm that the user has the appropriate authorizations to view and manage retention agreements. You may need to consult with your SAP security team to verify and adjust user roles if necessary.
  
  
  Configuration Review: Check the configuration settings related to retention agreements in the SAP system. This may involve reviewing the customizing settings in the SPRO transaction.
  
  
  Technical Analysis: If the above steps do not resolve the issue, consider performing a technical analysis. This may involve checking for any system logs, debugging the program, or consulting with your SAP Basis team to identify any underlying technical issues.
  
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message. There may be patches or updates available that resolve known issues.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CACSRETTD for managing retention agreements and SE80 or SE38 for debugging or analyzing programs.
  Documentation: Review SAP documentation related to contract management and retention agreements for additional context and troubleshooting steps.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.