How To Fix CACSRETMD011 - Multiple rule characteristics found for retention type &1

CACSRETMD011 - Overview

• Message type: E = Error

• Message class: CACSRETMD - Retention: Messages for Master Data

• Message number: 011

• Message text: Multiple rule characteristics found for retention type &1

What causes this issue?

More than one set of rule characteristics for the
<DS:GLOS.4498EAA8AA360D9DE10000000A155436>retention rule </> &V1&was
found in the standard agreement for retention.
A standard agreement for retention can have a maximum of one set of rule
characteristics for each retention rule.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check the Customizing of the standard agreement on retention.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CACSRETMD011 - Multiple rule characteristics found for retention type &1 ?

  The SAP error message CACSRETMD011 indicates that there are multiple rule characteristics found for a specified retention type in the context of the SAP Customer Activity Repository (CAR) or SAP Customer Relationship Management (CRM) systems. This error typically arises when the system encounters ambiguity in the rules defined for retention management, leading to confusion about which rule to apply.
  
  Cause:
  The error is caused by the following scenarios:
  
  Duplicate Rule Characteristics: There are multiple rules defined for the same retention type, and they have overlapping or conflicting characteristics.
  
  Configuration Issues: The configuration settings for retention management may not be set up correctly, leading to multiple entries for the same retention type.
  Data Integrity Issues: There may be inconsistencies or duplicates in the underlying data that define the retention rules.
  
  
  Solution:
  To resolve the CACSRETMD011 error, you can take the following steps:
  
  
  Review Retention Rules:
  
  Go to the configuration settings for retention management in SAP.
  Check the defined rules for the