How To Fix CACSRETMD010 - No rule characteristics found for retention type &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CACSRETMD - Retention: Messages for Master Data

• Message number: 010

• Message text: No rule characteristics found for retention type &1

What causes this issue?

No rule characteristics were found for the
<DS:GLOS.4498EAA8AA360D9DE10000000A155436>retention rule</> &V1&in the
standard agreement for retention.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check the Customizing for the standard agreement on retention.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CACSRETMD010 - No rule characteristics found for retention type &1 ?

  The SAP error message CACSRETMD010 indicates that there are no rule characteristics found for the specified retention type in the context of the SAP Customer Activity Repository (CAR) or SAP Customer Relationship Management (CRM) systems. This error typically arises when the system is trying to process retention rules but cannot find the necessary characteristics associated with the specified retention type.
  Cause:
  
  Missing Configuration: The retention type specified may not have been properly configured in the system. This could mean that the necessary rule characteristics have not been defined or assigned.
  Incorrect Retention Type: The retention type being referenced may not exist or may have been incorrectly specified in the transaction or process being executed.
  Data Inconsistency: There may be inconsistencies in the data or configuration that prevent the system from finding the required characteristics.
  Transport Issues: If the configuration was recently transported from another system, there may have been issues during the transport that led to missing or incomplete data.
  
  Solution:
  
  
  Check Configuration: 
  
  Go to the configuration settings for retention types in the SAP system. Ensure that the retention type in question has been properly defined and that all necessary rule characteristics are assigned.
  You can check the configuration in the following path: 
  
  SPRO -> SAP Customizing Implementation Guide -> Customer Relationship Management -> Master Data -> Retention Management -> Define Retention Types.
  
  
  
  
  
  Verify Retention Type: 
  
  Ensure that the retention type you are using is valid and exists in the system. You can do this by checking the relevant tables or configuration settings.
  
  
  
  Review Rule Characteristics: 
  
  Check if the rule characteristics that should be associated with the retention type are defined. If they are missing, you may need to create or assign them.
  
  
  
  Data Consistency Check: 
  
  Run consistency checks or reports to identify any inconsistencies in the configuration or data that may be causing the issue.
  
  
  
  Transport Review: 
  
  If the issue arose after a transport, review the transport logs to ensure that all necessary objects were transported correctly. You may need to re-transport or manually adjust the configuration.
  
  
  
  Consult Documentation: 
  
  Refer to SAP documentation or notes related to retention management for any specific guidance or known issues.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search for the error message number or related keywords in the SAP Support Portal.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO, SE11, or SE80 for configuration and data checks.
  Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.