How To Fix CACSRCP045 - No worklists found for user &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CACSRCP - ICM: Retroactive Case Processing (RCP)

• Message number: 045

• Message text: No worklists found for user &1

What causes this issue?

When you display worklists, the system selects by default the last
twenty worklists accessed by the current user that do not have the
status <ZK>Successfully Processed</> or <ZK>Incorrect</>.

System Response

The system issues an error message when it is not able to select the
appropriate worklists.

How to fix this error?

You can use the corresponding selection options to search for other
worklists.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CACSRCP045 - No worklists found for user &1 ?

  The SAP error message CACSRCP045: No worklists found for user &1 typically occurs in the context of SAP Customer Relationship Management (CRM) or SAP Business Workflow. This error indicates that the system could not find any worklists associated with the specified user. Here are some potential causes, solutions, and related information for this error:
  Causes:
  
  No Assigned Work Items: The user does not have any work items assigned to them in the worklist.
  User Authorization Issues: The user may not have the necessary authorizations to view the worklist.
  Incorrect User ID: The user ID specified in the error message may be incorrect or not properly configured in the system.
  Worklist Configuration: The worklist may not be configured correctly in the system, leading to no items being displayed.
  System Issues: There may be temporary system issues or inconsistencies in the database that prevent the worklist from being populated.
  
  Solutions:
  
  Check Work Items: Verify if there are any work items assigned to the user. This can be done by checking the relevant transaction codes (e.g., SWI1 for work item overview).
  User Authorizations: Ensure that the user has the necessary authorizations to access the worklist. This may involve checking roles and profiles assigned to the user.
  Verify User ID: Confirm that the user ID in the error message is correct and that the user is active in the system.
  Worklist Configuration: Review the configuration settings for the worklist in the SAP system. Ensure that the worklist is set up correctly and that there are no filters applied that would prevent items from being displayed.
  System Check: If the issue persists, check for any system errors or inconsistencies. This may involve consulting with your SAP Basis team or checking system logs for any related errors.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SWI1 (Work Item Selection) and SWI2_FREQ (Work Item Selection for a User).
  SAP Notes: Search for SAP Notes related to this error message in the SAP Support Portal. There may be specific notes addressing known issues or bugs.
  User Training: Ensure that users are trained on how to access and manage their worklists effectively.
  System Monitoring: Regularly monitor the system for any performance issues or errors that could affect worklist functionality.
  
  If the problem continues after trying the above solutions, it may be beneficial to reach out to your SAP support team for further assistance.