How To Fix CACSRCP014 - Operation terminated: Incorrect commission case &1 for business object &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CACSRCP - ICM: Retroactive Case Processing (RCP)

• Message number: 014

• Message text: Operation terminated: Incorrect commission case &1 for business object &2

What causes this issue?

The preparation process was terminated because a constellation exists
that cannot be resolved in RCP processing.
For the specified business object, different commission cases exist in
which the start date of the business object version (BUSOBJ_VERSDATE) in
commission case A is higher than in commission case B, however the
version of the business object (BUSOBJ_VERS) is lower.

System Response

Since this situation cannot be resolved in RCP processing, preparation i
s terminated at this point.

How to fix this error?

Correct these commission cases manually and start processing again.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CACSRCP014 - Operation terminated: Incorrect commission case &1 for business object &2 ?

  The SAP error message CACSRCP014 indicates that there is an issue with a commission case associated with a specific business object. This error typically arises in the context of commission processing within SAP, particularly in modules related to sales and distribution or commission management.
  Cause:
  The error message "Operation terminated: Incorrect commission case &1 for business object &2" suggests that:
  
  The commission case specified (denoted by &1) is not valid or does not exist for the given business object (denoted by &2).
  There may be a mismatch between the commission case and the business object, possibly due to incorrect configuration or data entry.
  The business object may not be properly linked to the commission case in the system.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Verify Commission Case:
  
  Check if the commission case specified in the error message exists in the system. You can do this by navigating to the relevant transaction or table where commission cases are maintained.
  
  
  
  Check Business Object:
  
  Ensure that the business object (e.g., sales order, customer, etc.) is correctly set up and that it is supposed to be associated with the specified commission case.
  
  
  
  Review Configuration:
  
  Review the configuration settings for commission processing in your SAP system. Ensure that the commission case is correctly assigned to the relevant business objects.
  
  
  
  Data Consistency:
  
  Check for any inconsistencies in the data. This may involve looking at the master data for the business object and ensuring that it aligns with the commission case requirements.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific details on how commission cases are managed in your version of SAP. This can provide insights into any additional configuration or setup that may be required.
  
  
  
  Debugging:
  
  If you have access to debugging tools, you can analyze the program logic to identify where the error is being triggered. This may require technical expertise.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes related to commission management, such as CACSRCP for commission case processing.
  SAP Notes: Check for any SAP Notes that may address known issues or provide patches related to commission processing.
  User Exits and BAdIs: If custom logic is implemented, review any user exits or Business Add-Ins (BAdIs) that may affect commission processing.
  
  By following these steps, you should be able to identify and resolve the issue causing the CACSRCP014 error in your SAP system.