How To Fix CACSRCP013 - Operation terminated: Commission case &1 in worklist &2 with status &3

SAP Error Message - Details

• Message type: E = Error

• Message class: CACSRCP - ICM: Retroactive Case Processing (RCP)

• Message number: 013

• Message text: Operation terminated: Commission case &1 in worklist &2 with status &3

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CACSRCP013 - Operation terminated: Commission case &1 in worklist &2 with status &3 ?

  The SAP error message CACSRCP013 typically indicates an issue related to a commission case in the worklist. This error can occur in the context of commission management, where a specific commission case is not being processed correctly due to its status or other related issues.
  Cause:
  
  Invalid Status: The commission case may have a status that does not allow further processing. For example, it could be in a "completed" or "canceled" state.
  Worklist Issues: The worklist itself may have inconsistencies or may not be properly updated.
  Authorization Issues: The user may not have the necessary permissions to process the commission case.
  Data Integrity Issues: There may be missing or incorrect data associated with the commission case that prevents it from being processed.
  
  Solution:
  
  Check Status: Review the status of the commission case identified by &1. Ensure that it is in a valid state for processing. If it is in an invalid state, you may need to change its status or resolve any issues preventing it from being processed.
  Update Worklist: Refresh or update the worklist identified by &2 to ensure it reflects the current state of the commission cases.
  Review Authorizations: Ensure that the user has the necessary authorizations to process the commission case. If not, contact your SAP security administrator to grant the required permissions.
  Data Validation: Check the data associated with the commission case for any inconsistencies or missing information. Correct any issues found.
  Consult Documentation: Refer to SAP documentation or support notes related to commission management for any specific guidance or known issues.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CACSRCP for commission case processing.
  SAP Notes: Search for SAP Notes related to the error message for any patches or updates that may address the issue.
  Support: If the issue persists, consider reaching out to SAP support for further assistance, providing them with the error message details and any relevant context.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the CACSRCP013 error message in SAP.