How To Fix CACSPSCASE063 - Dedicated contracts although entitlement cat.6 (group) is not permitted

CACSPSCASE063 - Overview

• Message type: E = Error

• Message class: CACSPSCASE - ICM: Partnerships, Commission Case

• Message number: 063

• Message text: Dedicated contracts although entitlement cat.6 (group) is not permitted

What causes this issue?

Contract &v1& is a dedicated partnership contract. The partnership in
this contract cannot be broken down because entitlement category &
(group) is not assigned to business object category &v2& and business
transaction category &v3&.

System Response

The commission case is incorrect and is set to pending.

How to fix this error?

Assign entitlement category 6 (group) to business object category &v2&
and business transaction category &v3&.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

CACSPSCASE063 - Details

• The SAP error message CACSPSCASE063 indicates that there is an issue with the configuration of dedicated contracts in relation to entitlement category 6 (group). This error typically arises in the context of SAP Convergent Charging (SAP CC) or SAP Convergent Invoicing (SAP CI) when there is a mismatch between the contract type and the entitlement category being used.
  
  Cause:
  The error occurs because:
  
  The system is trying to create or process a dedicated contract that is not allowed for entitlement category 6 (group).
  Entitlement category 6 is typically used for group entitlements, which may not be compatible with dedicated contracts that are meant for individual customers or specific cases.
  
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Contract Configuration:
  
  Review the configuration of the dedicated contracts in your SAP system. Ensure that the contract type is compatible with the entitlement category being used.
  If the contract is meant to be a dedicated contract, ensure that