How To Fix CACSPSCASE062 - Group contract filled although entitlement cat.6 (group) is not permitted

SAP Error Message - Details

• Message type: E = Error

• Message class: CACSPSCASE - ICM: Partnerships, Commission Case

• Message number: 062

• Message text: Group contract filled although entitlement cat.6 (group) is not permitted

What causes this issue?

The value &v1& is entered in the <ZK>Group Contract</> field although it
is not possible to break down partnerships. In Customizing, no
assignment has been made for entitlement category 6 (group) to the
business object category &v2& and to business transaction category &v3&.

System Response

The commission case is incorrect and is set to pending.

How to fix this error?

Assign entitlement category 6 (group) to business object category &v2&
and business transaction category &v&3.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CACSPSCASE062 - Group contract filled although entitlement cat.6 (group) is not permitted ?

  The SAP error message CACSPSCASE062 indicates that there is an issue with the configuration of a group contract in the SAP system, specifically related to entitlement category 6 (group). This error typically arises in the context of SAP Convergent Charging (SAP CC) or SAP Convergent Invoicing (SAP CI) when the system detects that a group contract is being used in a way that is not permitted by the configuration settings.
  Cause:
  The error occurs when:
  
  A group contract is being processed, but the entitlement category associated with the contract does not allow for group contracts.
  The configuration settings for the entitlement categories do not permit the use of group contracts for the specific scenario being executed.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Configuration Settings:
  
  Review the configuration for entitlement categories in the SAP system. Ensure that entitlement category 6 is correctly set up to allow group contracts if that is the intended use case.
  Navigate to the relevant configuration area in SAP (usually under the Convergent Charging or Convergent Invoicing settings) and verify the settings for entitlement categories.
  
  
  
  Modify Entitlement Category:
  
  If entitlement category 6 should allow group contracts, you may need to modify the configuration to permit this. This could involve changing the settings or creating a new entitlement category that allows for group contracts.
  
  
  
  Review Contract Details:
  
  Check the details of the group contract being processed. Ensure that it is correctly defined and that all necessary parameters are set according to the requirements of the entitlement category.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for guidance on configuring entitlement categories and group contracts. This can provide insights into best practices and common pitfalls.
  
  
  
  Testing:
  
  After making changes, conduct tests to ensure that the error no longer occurs and that the group contract processes as expected.
  
  
  
  Seek Support:
  
  If the issue persists after checking the configuration and making necessary adjustments, consider reaching out to SAP support or consulting with an SAP expert who specializes in Convergent Charging or Invoicing.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on configuring entitlement categories and group contracts.
  Transaction Codes: Familiarize yourself with transaction codes related to contract management and entitlement configuration in SAP, such as CACS or CIC0.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.