How To Fix CACSOA006 - Invalid call of database interface for worklists

SAP Error Message - Details

• Message type: E = Error

• Message class: CACSOA - FOA: Messages Related to Object Assignments

• Message number: 006

• Message text: Invalid call of database interface for worklists

What causes this issue?

The system keeps worklist data in the buffer during processing and
updates this to the database at a specific time when processing is
complete. In the current case, the worklist save to the datase has been
terminated because the database interface for worklists was called
incorrectly. No worklist data has been transferred

System Response

The update of the worklist data is terminated.

How to fix this error?

Contact your system administrator for an analysis and solution to the
problem.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CACSOA006 - Invalid call of database interface for worklists ?

  The SAP error message CACSOA006: Invalid call of database interface for worklists typically occurs in the context of SAP's workflow or worklist management. This error indicates that there is an issue with how the database interface is being called, which can be due to various reasons. Here are some potential causes, solutions, and related information:
  Causes:
  
  Configuration Issues: Incorrect configuration settings in the workflow or worklist management can lead to this error.
  Database Connection Problems: Issues with the database connection or the database itself may cause the interface to fail.
  Authorization Issues: The user may not have the necessary authorizations to access the worklist or perform the required actions.
  System Bugs: There may be bugs in the SAP system or specific patches that need to be applied.
  Custom Code: If there are custom developments or enhancements, they might be interfering with the standard workflow processes.
  
  Solutions:
  
  Check Configuration: Review the configuration settings for the workflow and worklist management. Ensure that all necessary parameters are correctly set.
  Database Connection: Verify the database connection settings. Ensure that the database is up and running and that there are no connectivity issues.
  User Authorizations: Check the user roles and authorizations. Ensure that the user has the necessary permissions to access the worklist.
  System Updates: Check for any available patches or updates for your SAP system. Applying the latest support packages may resolve known issues.
  Review Custom Code: If there are any custom developments, review the code to ensure it is not causing conflicts with standard SAP functionality.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal. There may be specific notes addressing this error with detailed instructions on how to resolve it.
  
  Related Information:
  
  SAP Support Portal: Utilize the SAP Support Portal to search for specific notes related to the error message.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SWI1 (Work Item Selection) and SWI2_FREQ (Work Item Selection for Repeated Execution) to troubleshoot workflow issues.
  Logs and Traces: Check system logs (transaction SLG1) and traces (transaction ST22 for dumps) for more detailed error messages that can provide additional context.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  If the issue persists after trying the above solutions, it may be beneficial to contact SAP support for further assistance.