How To Fix CACSNOTI013 - No settlement scheduled dues found for Noti Rule &1 and Rem type &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CACSNOTI - Commission Notification

• Message number: 013

• Message text: No settlement scheduled dues found for Noti Rule &1 and Rem type &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CACSNOTI013 - No settlement scheduled dues found for Noti Rule &1 and Rem type &2 ?

  The SAP error message CACSNOTI013 indicates that there are no settlement scheduled dues found for a specific notification rule and remuneration type. This error typically occurs in the context of SAP Convergent Charging (SAP CC) or SAP Convergent Invoicing (SAP CI) when trying to process notifications related to settlements.
  Cause:
  
  
  Missing Scheduled Dues: The primary cause of this error is that there are no scheduled dues available for the specified notification rule and remuneration type. This could happen if:
  
  The notification rule is not properly configured.
  There are no active or valid entries in the settlement schedule for the specified remuneration type.
  The data for the scheduled dues has not been created or has been deleted.
  
  
  
  Configuration Issues: There may be issues with the configuration of the notification rules or remuneration types in the system.
  
  
  Data Inconsistencies: There could be inconsistencies in the data that prevent the system from finding the scheduled dues.
  
  
  Solution:
  
  
  Check Configuration:
  
  Verify the configuration of the notification rule and remuneration type in the system. Ensure that they are correctly set up and active.
  Check if the notification rule is linked to the correct remuneration type.
  
  
  
  Review Scheduled Dues:
  
  Go to the relevant transaction or report to check if there are any scheduled dues for the specified notification rule and remuneration type.
  If there are no scheduled dues, you may need to create them or ensure that the process that generates these dues is functioning correctly.
  
  
  
  Data Consistency Check:
  
  Perform a data consistency check to ensure that there are no inconsistencies in the data that could be causing the issue.
  If necessary, run any relevant reports or transactions to identify and correct data issues.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for more detailed information on the specific notification rule and remuneration type you are working with.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support or your internal SAP support team for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in troubleshooting, such as those for managing notification rules and remuneration types.
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide additional insights or patches that could resolve the issue.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.