How To Fix CACSNOTI012 - No retained dues found for Notification Rule &1 and Retention rule &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CACSNOTI - Commission Notification

• Message number: 012

• Message text: No retained dues found for Notification Rule &1 and Retention rule &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CACSNOTI012 - No retained dues found for Notification Rule &1 and Retention rule &2 ?

  The SAP error message CACSNOTI012 indicates that there are no retained dues found for a specific Notification Rule and Retention Rule combination. This error typically occurs in the context of SAP's Contract Accounts Receivable and Payable (FI-CA) module, particularly when dealing with notifications related to retention management.
  Cause:
  The error can arise due to several reasons:
  
  Incorrect Configuration: The Notification Rule or Retention Rule may not be properly configured in the system.
  Missing Data: There may be no entries in the database that match the specified Notification Rule and Retention Rule.
  Data Inconsistency: There could be inconsistencies in the data that prevent the system from finding the retained dues.
  Timing Issues: The dues may not have been created yet, or the relevant transactions may not have been processed.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Configuration:
  
  Verify that the Notification Rule and Retention Rule are correctly configured in the system. Ensure that they are active and properly linked to the relevant processes.
  
  
  
  Review Data:
  
  Check the database for any retained dues associated with the specified rules. You can do this by running relevant reports or queries in the system.
  Ensure that the necessary transactions have been posted and that there are no missing entries.
  
  
  
  Transaction Processing:
  
  If the dues are expected to be created from specific transactions, ensure that those transactions have been executed correctly and that they have been posted to the system.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help resources related to Notification Rules and Retention Rules to ensure that you are following the correct procedures.
  
  
  
  Debugging:
  
  If you have access to technical resources, consider debugging the process to identify where the failure occurs. This may involve looking at the underlying code or logic that retrieves the retained dues.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support or your internal SAP team for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP that pertain to Notification and Retention Rules, such as FQEVENT for event management or FQ1A for retention management.
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide specific fixes or patches.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.