How To Fix CACSMENUE011 - Error messages cannot be collected

SAP Error Message - Details

• Message type: E = Error

• Message class: CACSMENUE - Message Class for Main Menu

• Message number: 011

• Message text: Error messages cannot be collected

What causes this issue?

The system tried to collect messages as they occur, so that evaluation
of the messages that occurred is possible after processing. However,
due to a program error, this is not possible.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CACSMENUE011 - Error messages cannot be collected ?

  The SAP error message CACSMENUE011 indicates that error messages cannot be collected, which typically occurs in the context of the SAP system's message handling or logging functionality. This error can arise due to various reasons, and understanding the cause is essential for finding an appropriate solution.
  Possible Causes:
  
  Configuration Issues: The system may not be properly configured to collect error messages. This could be due to missing or incorrect settings in the message handling configuration.
  Authorization Problems: The user may not have the necessary authorizations to collect or view error messages.
  System Performance: If the system is under heavy load or experiencing performance issues, it may fail to collect messages.
  Technical Errors: There could be underlying technical issues, such as database problems or issues with the message server.
  Transport Issues: If the error occurs during a transport process, it may be related to the transport configuration or the state of the transport request.
  
  Solutions:
  
  Check Configuration: Review the configuration settings related to message handling in the SAP system. Ensure that all necessary parameters are correctly set.
  Review Authorizations: Verify that the user has the appropriate authorizations to collect and view error messages. You may need to consult with your SAP security team.
  Monitor System Performance: Check the system performance and resource utilization. If the system is overloaded, consider optimizing performance or scheduling tasks during off-peak hours.
  Check Logs: Look into the system logs (transaction SM21) for any related errors or warnings that could provide more context about the issue.
  Restart Services: If the issue persists, consider restarting the relevant SAP services or the entire application server, as this can sometimes resolve temporary glitches.
  Consult SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message. There may be patches or updates available that resolve known issues.
  Contact SAP Support: If none of the above solutions work, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error and the context in which it occurs.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM21 (System Log), ST22 (Dump Analysis), and SU53 (Authorization Check) to help diagnose the issue.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Documentation: Review SAP documentation related to message handling and error logging for additional insights.
  
  By systematically addressing the potential causes and applying the suggested solutions, you should be able to resolve the CACSMENUE011 error message in your SAP system.