How To Fix CACSMD855 - Central person &1 of employee &2 was deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: CACSMD - Message Texts for Master Data

• Message number: 855

• Message text: Central person &1 of employee &2 was deleted

What causes this issue?

Business partner &V2& was linked with central person &V1& due, for
example to a corresponding role.
The business partner must be linked with a different central person,
however, in order to establish a link to a HR employee.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CACSMD855 - Central person &1 of employee &2 was deleted ?

  The SAP error message CACSMD855 indicates that a central person (CP) associated with an employee has been deleted. This error typically arises in the context of SAP's Customer Activity Repository (CAR) or related modules where central person data is crucial for processing employee-related transactions.
  Cause:
  
  Deletion of Central Person: The central person record for the specified employee has been deleted from the system. This could happen due to data maintenance activities, such as data cleanup or incorrect data handling.
  Data Inconsistency: There may be inconsistencies in the database where the employee record is still present, but the associated central person record has been removed.
  Integration Issues: If your SAP system is integrated with other systems (like HR or CRM), there might be synchronization issues leading to the deletion of the central person record.
  
  Solution:
  
  Check Central Person Data: Verify if the central person record for the specified employee exists in the system. You can do this by using transaction codes like PP01 (Maintain Organizational Plan) or PPOSE (Display Organizational Plan).
  Recreate Central Person: If the central person record has been deleted, you may need to recreate it. This can typically be done through the relevant HR transaction or by using the appropriate data upload methods.
  Data Consistency Check: Run consistency checks in the system to identify any discrepancies between employee and central person records. This can help in identifying other potential issues.
  Review Change Logs: Check the change logs to see when and why the central person was deleted. This can provide insights into whether it was a manual deletion or part of a batch process.
  Consult Documentation: Refer to SAP documentation or notes related to the specific error message for additional troubleshooting steps or patches that may address the issue.
  Contact SAP Support: If the issue persists and you cannot resolve it, consider reaching out to SAP support for assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PP01, PPOSE, and PA30 (Maintain HR Master Data) for managing employee and central person records.
  SAP Notes: Search for SAP Notes related to error CACSMD855 in the SAP Support Portal for any known issues or fixes.
  Data Maintenance Procedures: Ensure that your data maintenance procedures are robust to prevent accidental deletions of critical records.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the CACSMD855 error message in SAP.