How To Fix CACSMD837 - Reject reason &1 not defined

SAP Error Message - Details

• Message type: E = Error

• Message class: CACSMD - Message Texts for Master Data

• Message number: 837

• Message text: Reject reason &1 not defined

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CACSMD837 - Reject reason &1 not defined ?

  The SAP error message CACSMD837, which states "Reject reason &1 not defined," typically occurs in the context of SAP Convergent Charging (SAP CC) or SAP Convergent Invoicing (SAP CI). This error indicates that a specific reject reason code that is being referenced in a transaction or process is not defined in the system.
  Cause:
  
  Missing Configuration: The reject reason code that is being used in the transaction has not been defined in the system configuration.
  Data Entry Error: There may be a typo or incorrect entry in the reject reason code being referenced.
  System Migration or Upgrade: If the system has been recently migrated or upgraded, some configurations may not have been carried over properly.
  
  Solution:
  
  
  Define the Reject Reason:
  
  Navigate to the configuration settings in SAP where reject reasons are defined.
  Check the relevant customizing settings (usually found in the SPRO transaction) for the module you are working with (e.g., SAP Convergent Charging).
  Define the missing reject reason code that is indicated by &1 in the error message.
  
  
  
  Check for Typos:
  
  Review the transaction or process where the error occurred to ensure that the reject reason code is entered correctly.
  Correct any typos or incorrect entries.
  
  
  
  Consult Documentation:
  
  Refer to the SAP documentation or help resources for guidance on how to define reject reasons and ensure that all necessary codes are in place.
  
  
  
  Testing:
  
  After defining the reject reason, test the process again to ensure that the error is resolved.
  
  
  
  Contact Support:
  
  If you are unable to resolve the issue, consider reaching out to SAP support or your internal SAP team for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO (Customizing) to access configuration settings.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Documentation: Review the SAP Help Portal for detailed information on configuring reject reasons in the specific module you are using.
  
  By following these steps, you should be able to identify and resolve the issue related to the CACSMD837 error message.