How To Fix CACSMD311 - Contract &1 is currently being processed by &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CACSMD - Message Texts for Master Data

• Message number: 311

• Message text: Contract &1 is currently being processed by &2

What causes this issue?

Contract &V1& is part of the contract bundle. However user &V2& is
currently processing this contract.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Make sure that the contract is not being processed elsewhere if you wish
to edit this contract bundle or access the contract at a later date.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CACSMD311 - Contract &1 is currently being processed by &2 ?

  The SAP error message CACSMD311 indicates that a contract (identified by &1) is currently being processed by another user or session (identified by &2). This typically occurs in scenarios where multiple users or processes are trying to access or modify the same contract simultaneously, leading to a lock situation.
  Cause:
  
  Concurrent Access: Another user or background job is currently editing or processing the contract.
  Lock Mechanism: SAP uses a locking mechanism to prevent data inconsistencies. When a contract is being processed, it is locked for other users until the processing is complete.
  Long-running Transactions: If a transaction takes a long time to complete, it can lead to prolonged locks on the contract.
  
  Solution:
  
  Wait and Retry: The simplest solution is to wait for the other user or process to complete its operation and then try again.
  Check Lock Entries: Use transaction code SM12 to check for lock entries. You can see which user is holding the lock and the details of the lock.
  
  If you have the necessary authorizations, you can also delete the lock entry if you determine that it is safe to do so (e.g., if the user is no longer active).
  
  
  Communicate with Users: If you identify the user holding the lock, you can communicate with them to understand their actions and coordinate access to the contract.
  Optimize Processes: If this issue occurs frequently, consider reviewing and optimizing the processes that involve contract processing to minimize lock contention.
  Batch Processing: If applicable, schedule batch jobs that process contracts during off-peak hours to reduce the likelihood of concurrent access.
  
  Related Information:
  
  Transaction Codes: 
  
  SM12 - To view and manage lock entries.
  SM21 - To check system logs for any related issues.
  SE11 - To check the data dictionary for the contract table structure.
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to contract processing and locking mechanisms.
  User Training: Ensure that users are trained on how to handle contract processing to minimize conflicts.
  
  If the problem persists after trying the above solutions, it may be necessary to involve your SAP Basis team or support for further investigation.