How To Fix CACSMD284 - Entered partner no. & does not match external partner no. & (BP &)

SAP Error Message - Details

• Message type: E = Error

• Message class: CACSMD - Message Texts for Master Data

• Message number: 284

• Message text: Entered partner no. & does not match external partner no. & (BP &)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CACSMD284 - Entered partner no. & does not match external partner no. & (BP &) ?

  The SAP error message CACSMD284 indicates a mismatch between the partner number you entered and the external partner number in the system. This error typically occurs in the context of SAP Customer Activity Repository (CAR) or SAP Convergent Charging (SAP CC) when dealing with business partners (BP) and their associated external identifiers.
  Cause:
  
  Data Entry Error: The partner number entered may have been mistyped or incorrectly formatted.
  Configuration Issues: The external partner number may not be correctly configured in the system, or there may be inconsistencies in the data.
  Data Synchronization Issues: If the system is integrated with other systems (like CRM or external databases), there may be synchronization issues leading to mismatched data.
  Business Partner Not Created: The external partner number may not exist in the system, or the business partner may not have been created properly.
  
  Solution:
  
  Verify Input: Double-check the partner number you entered for any typos or formatting issues.
  Check Business Partner Configuration: Ensure that the external partner number is correctly configured in the system. You can do this by navigating to the Business Partner transaction (BP) and verifying the details.
  Data Consistency Check: Run data consistency checks to ensure that the partner numbers in the system are aligned and that there are no discrepancies.
  Synchronize Data: If your system is integrated with other systems, ensure that data synchronization processes are functioning correctly and that the latest data is reflected in your SAP system.
  Create Missing Business Partner: If the external partner number does not exist, you may need to create the corresponding business partner in the system.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like BP (Business Partner) to manage and verify business partner data.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Documentation: Refer to SAP documentation for guidelines on managing business partners and external partner numbers.
  Support: If the issue persists, consider reaching out to your SAP support team or consulting with SAP experts for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.