How To Fix CACSIB_EDT001 - Record type &1 is unknown; Commission case &2 not accepted

SAP Error Message - Details

• Message type: E = Error

• Message class: CACSIB_EDT - Commissions: Messages for EDT

• Message number: 001

• Message text: Record type &1 is unknown; Commission case &2 not accepted

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CACSIB_EDT001 - Record type &1 is unknown; Commission case &2 not accepted ?

  The SAP error message CACSIB_EDT001 indicates that there is an issue with the record type being processed in the commission case. Specifically, the message states that the record type is unknown, which means that the system does not recognize the record type associated with the commission case you are trying to process.
  Cause:
  
  Invalid Record Type: The record type specified in the commission case does not exist in the system or is not defined correctly.
  Configuration Issues: There may be a configuration issue in the SAP system where the record types for commission cases are not properly set up.
  Data Entry Error: There could be a typographical error in the record type or commission case number being entered.
  Missing Customization: If the system has been customized, the necessary configurations for the record type may not have been implemented.
  
  Solution:
  
  Check Record Type: Verify that the record type you are using is valid and exists in the system. You can do this by checking the configuration settings for commission cases in the SAP system.
  Review Configuration: Go to the configuration settings for the commission management module (Transaction code: SPRO) and ensure that the record types are correctly defined and activated.
  Correct Data Entry: Double-check the commission case number and record type for any typographical errors. Ensure that you are using the correct format and values.
  Consult Documentation: If you are unsure about the valid record types, refer to the SAP documentation or consult with your SAP administrator or functional consultant.
  Custom Development: If the record type is part of a custom development, ensure that the custom logic is correctly implemented and that the record type is properly registered in the system.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like CACS for commission management or SPRO for configuration settings.
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional guidance.
  User Authorization: Ensure that you have the necessary authorizations to access and modify commission case records.
  Testing: After making any changes, perform tests to ensure that the issue is resolved and that the commission cases can be processed without errors.
  
  If the problem persists after following these steps, it may be beneficial to reach out to SAP support or your internal IT team for further assistance.