How To Fix CACSIB_COI019 - Mass resetting of EDT run '&1' ended with errors

SAP Error Message - Details

• Message type: E = Error

• Message class: CACSIB_COI - Commissions: Messages for COI

• Message number: 019

• Message text: Mass resetting of EDT run '&1' ended with errors

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CACSIB_COI019 - Mass resetting of EDT run '&1' ended with errors ?

  The SAP error message CACSIB_COI019 indicates that a mass resetting of an EDT (Event-Driven Transaction) run has encountered errors. This error typically arises in the context of SAP Convergent Charging (SAP CC) or similar modules where mass processing of transactions is involved.
  Cause:
  
  Data Integrity Issues: There may be inconsistencies or missing data in the transactions being processed.
  Configuration Errors: Incorrect configuration settings in the EDT run or related processes can lead to errors.
  System Performance: If the system is under heavy load, it may not be able to process the mass reset efficiently.
  Authorization Issues: The user executing the mass reset may not have the necessary permissions to perform the operation.
  Technical Errors: There could be bugs or issues in the underlying code or logic that processes the EDT runs.
  
  Solution:
  
  Check Logs: Review the detailed logs associated with the EDT run to identify specific errors or warnings that occurred during processing. This can provide insights into what went wrong.
  Data Validation: Ensure that all necessary data for the transactions is complete and valid. Look for any missing or incorrect entries.
  Configuration Review: Verify the configuration settings for the EDT run. Ensure that all parameters are set correctly and that there are no conflicts.
  Performance Monitoring: Check the system performance and resource utilization. If the system is under heavy load, consider scheduling the mass reset during off-peak hours.
  User Permissions: Confirm that the user has the appropriate authorizations to execute the mass reset. Adjust roles and permissions if necessary.
  Retry the Process: After addressing any identified issues, attempt to rerun the mass reset process.
  Consult Documentation: Refer to SAP documentation or notes related to the specific error message for additional troubleshooting steps or patches.
  Contact SAP Support: If the issue persists, consider reaching out to SAP support for further assistance, especially if it appears to be a technical bug.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CC that may help in monitoring or managing EDT runs.
  SAP Notes: Search for SAP Notes related to CACSIB_COI019 for any known issues or fixes.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to diagnose and resolve the error related to the mass resetting of the EDT run.