How To Fix CACSIB_COI014 - Commission case '&1' does not have an active version

CACSIB_COI014 - Overview

• Message type: E = Error

• Message class: CACSIB_COI - Commissions: Messages for COI

• Message number: 014

• Message text: Commission case '&1' does not have an active version

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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CACSIB_COI014 - Details

• The SAP error message CACSIB_COI014 indicates that a commission case does not have an active version. This typically occurs in the context of SAP Commission Management or Incentive and Commission Management (ICM) when the system is trying to process a commission case that is either inactive or has not been properly configured.
  
  Cause:
  
  Inactive Version: The commission case referenced does not have an active version. This can happen if the version was deactivated or if it was never activated.
  Data Inconsistency: There may be inconsistencies in the data, such as missing or incomplete entries in the commission case configuration.
  Incorrect Configuration: The commission case may not have been set up correctly, leading to the absence of an active version.
  Version Management: The version management settings may not be properly configured, leading to issues in activating or deactivating versions.
  
  
  Solution:
  
  Check Commission Case: Go to the commission case in question and verify if it has an active version.