How To Fix CACSIB_CASE001 - Requested business object &2 is currently locked by user &1

CACSIB_CASE001 - Overview

• Message type: E = Error

• Message class: CACSIB_CASE - Commission Case: Processing Interfaces and Pending Cases

• Message number: 001

• Message text: Requested business object &2 is currently locked by user &1

What causes this issue?

User &V1& is currently processing commission case &V2& that you
requested. Alternatively, this commission case is still being updated
(locked by user &V1&, who triggered the update).

System Response

You cannot process the contract as you require.

How to fix this error?

If your user is locking the contract, then check that you are not
locking the object in another session. Ensure that no one else is using
your user.
If it is another user, inform that person, so that they can stop
processing. If processing is already complete, then the object is still
being updated.

Procedure for System Administrators

If the object is not being updated, check to see if the update process
is active (Tools -> Administration -> Monitor -> Update).

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CACSIB_CASE001 - Requested business object &2 is currently locked by user &1 ?

  The SAP error message CACSIB_CASE001 indicates that a requested business object (in this case, a case) is currently locked by another user. This typically occurs in scenarios where multiple users are trying to access or modify the same object simultaneously, leading to a lock to ensure data integrity.
  
  Cause:
  
  Concurrent Access: Another user is currently editing or viewing the same business object, which causes a lock to prevent data inconsistencies.
  Unreleased Locks: Sometimes, locks may not be released properly due to an unexpected termination of a session or transaction.
  Long-running Transactions: If a user is taking a long time to complete their transaction, the lock will persist until they finish.
  
  
  Solution:
  
  Wait and Retry: The simplest solution is to wait for the other user to finish their work and then try accessing the business object again.
  Identify the Lock: If you have the necessary authorizations, you can check which user is holding the lock:
  Use transaction code SM12