How To Fix CACSIB427 - No active version is available for role & at time &, &

SAP Error Message - Details

• Message type: E = Error

• Message class: CACSIB - Commissions: Interface and Pending Case Processing

• Message number: 427

• Message text: No active version is available for role & at time &, &

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CACSIB427 - No active version is available for role & at time &, & ?

  The SAP error message CACSIB427 indicates that there is no active version available for a specific role at a given time. This error typically occurs in the context of SAP Customer Activity Repository (CAR) or SAP Customer Relationship Management (CRM) systems, where roles and their versions are crucial for managing user access and functionality.
  Cause:
  
  Inactive Role Version: The role you are trying to access does not have an active version at the specified time. This can happen if the role was deactivated or if the versioning of roles is not properly maintained.
  Date Range Issues: The date you are trying to access may fall outside the validity period of the active role version.
  Configuration Issues: There may be configuration issues in the role management settings, leading to the absence of an active version.
  Transport Issues: If the role was recently transported from another system, it may not have been activated properly in the target system.
  
  Solution:
  
  Check Role Versions: Go to the role management transaction (e.g., PFCG) and check if there are any active versions of the role. If not, you may need to create or activate a version.
  Adjust Validity Dates: Ensure that the validity dates for the role version cover the date you are trying to access. If necessary, adjust the dates to include the required timeframe.
  Activate Role: If the role is inactive, activate it. This can usually be done in the role maintenance transaction.
  Review Transport Logs: If the role was recently transported, check the transport logs for any errors or issues that may have occurred during the transport process.
  Consult Documentation: Refer to SAP documentation or notes related to role management for any specific guidelines or troubleshooting steps.
  
  Related Information:
  
  Transaction Codes: Common transaction codes related to role management include PFCG (Role Maintenance), SU01 (User Maintenance), and SUIM (User Information System).
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  User Authorizations: Ensure that the user attempting to access the role has the necessary authorizations to view or use the role.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP Basis or Security team for further investigation.