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Message type: E = Error
Message class: CACSIB - Commissions: Interface and Pending Case Processing
Message number: 426
Message text: Partn & from comn case & was determined successfully - constellation=&
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CACSIB426
- Partn & from comn case & was determined successfully - constellation=& ?The SAP error message CACSIB426 typically relates to issues in the SAP Convergent Charging (SAP CC) system, particularly concerning partner determination in the context of a communication case. The message indicates that a partner was determined successfully, but there may be an issue with the constellation parameter.
Cause:
- Configuration Issues: The constellation parameter may not be properly configured in the system. This could be due to missing or incorrect entries in the configuration settings for partner determination.
- Data Inconsistencies: There may be inconsistencies in the data related to the partner or the communication case, which could lead to this error.
- Missing Master Data: Required master data for the partner or the constellation may be missing or incomplete.
- System Bugs: There could be bugs or issues in the version of SAP CC you are using that lead to this error message.
Solution:
- Check Configuration: Review the configuration settings for partner determination in SAP CC. Ensure that all necessary parameters, including the constellation, are correctly set up.
- Validate Data: Check the data associated with the partner and the communication case. Ensure that all required fields are filled out correctly and that there are no inconsistencies.
- Review Master Data: Ensure that all relevant master data for the partner and constellation is complete and accurate.
- Consult Documentation: Refer to the SAP documentation for your specific version of SAP CC to understand the requirements for partner determination and constellations.
- System Update: If you suspect a bug, check for any available updates or patches for your SAP CC system that may address this issue.
- Contact SAP Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
Related Information:
By following these steps, you should be able to identify the cause of the error and implement a solution.
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