How To Fix CACSIB402 - Contract number & is not maintained in PD-Org

SAP Error Message - Details

• Message type: E = Error

• Message class: CACSIB - Commissions: Interface and Pending Case Processing

• Message number: 402

• Message text: Contract number & is not maintained in PD-Org

What causes this issue?

The commission contract &V1& is referenced in the participation for the
commission case. This contract is not known in the commission system.

System Response

The commission case is categorized as pending. If it was possible to
create a commission document in spite of this error (for further
participants, for example) the account assignment for the missing
contract is also missing.

How to fix this error?

Correct the commission contract number via processing of cases pending
or create the commission contract and release the commission case for
further processing.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CACSIB402 - Contract number & is not maintained in PD-Org ?

  The SAP error message CACSIB402 indicates that a specific contract number is not maintained in the relevant organizational unit (PD-Org) within the SAP system. This error typically arises in the context of contract management or when dealing with contract-related transactions in SAP Customer Activity Repository (CAR) or SAP Convergent Charging (SAP CC).
  Cause:
  
  Missing Configuration: The contract number you are trying to access or process is not linked to the relevant organizational unit in the system.
  Data Inconsistency: There may be inconsistencies in the data where the contract is not properly assigned to the PD-Org.
  Incorrect Input: The contract number entered may be incorrect or does not exist in the system.
  
  Solution:
  
  
  Check Contract Assignment:
  
  Verify that the contract number is correctly assigned to the relevant PD-Org. You can do this by navigating to the contract management area in SAP and checking the organizational assignments.
  
  
  
  Maintain Contract in PD-Org:
  
  If the contract is not assigned, you will need to maintain the contract in the relevant PD-Org. This can typically be done through the configuration settings in the SAP system.
  Use transaction codes like CACS_CONTRACT or similar to access the contract management area and make the necessary assignments.
  
  
  
  Data Consistency Check:
  
  Run data consistency checks to ensure that all contracts are properly linked to their respective organizational units. This may involve using specific reports or tools within SAP.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help files for detailed steps on how to maintain contracts and organizational assignments.
  
  
  
  Contact Support:
  
  If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes for contract management, such as CACS_CONTRACT, CACS_CONTRACTS, or others specific to your SAP version.
  User Roles and Authorizations: Ensure that you have the necessary authorizations to view and modify contract assignments in the system.
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide additional insights or patches that could resolve the issue.
  
  By following these steps, you should be able to identify the cause of the error and implement the necessary solutions to resolve it.