How To Fix CACSIB382 - Call of function &1 by RFC in system &2 contains errors (&3)

SAP Error Message - Details

• Message type: E = Error

• Message class: CACSIB - Commissions: Interface and Pending Case Processing

• Message number: 382

• Message text: Call of function &1 by RFC in system &2 contains errors (&3)

What causes this issue?

Function module &V1& could not be called in system &V2&. The reason for
this is specified as &V3&.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CACSIB382 - Call of function &1 by RFC in system &2 contains errors (&3) ?

  The SAP error message CACSIB382 indicates that there was an issue when calling a function via Remote Function Call (RFC) in a specified system. This error typically arises in the context of SAP Convergent Charging (SAP CC) or similar applications that rely on RFC for communication between different SAP systems or between SAP and non-SAP systems.
  Cause:
  The error can be caused by several factors, including:
  
  Network Issues: Problems with the network connection between the systems can lead to RFC call failures.
  Configuration Errors: Incorrect configuration of the RFC destination in the SAP system can result in errors when trying to call a function.
  Authorization Issues: The user or system making the RFC call may not have the necessary authorizations to execute the function in the target system.
  Function Module Errors: The function module being called may have issues, such as missing parameters, incorrect data types, or logic errors.
  System Availability: The target system may be down or not reachable at the time of the call.
  
  Solution:
  To resolve the CACSIB382 error, you can take the following steps:
  
  
  Check Network Connectivity: Ensure that there is proper network connectivity between the systems involved. You can use tools like ping or traceroute to diagnose network issues.
  
  
  Verify RFC Destination:
  
  Go to transaction SM59 in the SAP GUI.
  Check the configuration of the RFC destination being used. Ensure that the connection parameters (such as the target system, user credentials, and connection type) are correct.
  Test the RFC connection using the "Test Connection" button in SM59.
  
  
  
  Review Authorizations: Ensure that the user or system making the RFC call has the necessary authorizations to execute the function module in the target system. You can check this using transaction SU53 after the error occurs.
  
  
  Check Function Module: 
  
  Identify the function module being called (as indicated by the error message).
  Review the function module for any issues, such as missing or incorrect parameters. You can do this using transaction SE37 or SE80.
  
  
  
  Monitor System Status: Check the status of the target system to ensure it is up and running. You can use transaction SM51 to view the status of application servers.
  
  
  Review Logs: Check the system logs for any additional error messages or information that might provide more context about the failure. You can use transaction SM21 for system logs and SLG1 for application logs.
  
  
  Consult Documentation: If the issue persists, refer to SAP Notes or documentation related to the specific function module or RFC communication for further troubleshooting steps.
  
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address known issues related to the error message CACSIB382.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  SAP Help Portal: Review the official SAP documentation for guidance on RFC and function module usage.
  
  By following these steps, you should be able to diagnose and resolve the CACSIB382 error effectively.