How To Fix CACSIB380 - Default &1 used in the mapping rule is unknown

SAP Error Message - Details

• Message type: E = Error

• Message class: CACSIB - Commissions: Interface and Pending Case Processing

• Message number: 380

• Message text: Default &1 used in the mapping rule is unknown

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CACSIB380 - Default &1 used in the mapping rule is unknown ?

  The SAP error message CACSIB380 indicates that a default value specified in a mapping rule is unknown or not defined in the system. This error typically occurs in the context of SAP Convergent Charging (SAP CC) when the system is trying to process a mapping rule that references a default value that does not exist.
  Cause:
  
  Undefined Default Value: The default value referenced in the mapping rule is not defined in the system.
  Typographical Error: There may be a typo in the name of the default value in the mapping rule.
  Configuration Issues: The mapping rule may not be properly configured, leading to the system being unable to find the specified default value.
  Transport Issues: If the mapping rules were transported from another system, the default value may not have been included in the transport.
  
  Solution:
  
  
  Check Mapping Rule Configuration:
  
  Go to the mapping rule configuration in SAP CC and verify that the default value is correctly defined.
  Ensure that the default value exists in the system and is correctly referenced in the mapping rule.
  
  
  
  Define the Default Value:
  
  If the default value is missing, you will need to create it in the system. This can typically be done in the configuration settings for the relevant mapping rules.
  
  
  
  Correct Typographical Errors:
  
  Review the mapping rule for any typographical errors in the name of the default value. Correct any mistakes found.
  
  
  
  Review Transport Requests:
  
  If the mapping rule was transported from another system, ensure that all necessary objects, including the default value, were included in the transport request.
  
  
  
  Testing:
  
  After making the necessary changes, test the mapping rule again to ensure that the error is resolved.
  
  
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for Convergent Charging for detailed information on mapping rules and default values.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Community Forums: Engage with SAP community forums or support channels for insights from other users who may have encountered similar issues.
  
  By following these steps, you should be able to resolve the CACSIB380 error and ensure that your mapping rules function correctly.