How To Fix CACSIB186 - External subobject &1 for business object &2 still being used by &3

SAP Error Message - Details

• Message type: E = Error

• Message class: CACSIB - Commissions: Interface and Pending Case Processing

• Message number: 186

• Message text: External subobject &1 for business object &2 still being used by &3

What causes this issue?

Subobject &V2& (for business object &V2&) that was requested for
changes is already being used in business object &V3& after event &V4&.

System Response

The commission case is set to pending.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CACSIB186 - External subobject &1 for business object &2 still being used by &3 ?

  The SAP error message CACSIB186 indicates that an external subobject (identified by &1) for a specific business object (identified by &2) is still being used by another entity (identified by &3). This typically occurs in the context of SAP's Customer Activity Repository (CAR) or similar modules where business objects and their associated subobjects are managed.
  Cause:
  
  Active References: The external subobject is still referenced or linked to another business object or transaction, preventing it from being deleted or modified.
  Data Integrity Constraints: SAP enforces data integrity rules that prevent the deletion of objects that are still in use to avoid orphaned records or inconsistencies in the database.
  Pending Transactions: There may be ongoing transactions or processes that are utilizing the external subobject, which need to be completed or terminated before the subobject can be modified or deleted.
  
  Solution:
  
  Identify Dependencies: Use transaction codes like SE11 (Data Dictionary) or SE16 (Data Browser) to check the database tables related to the business object and subobject. Look for any active references or dependencies.
  Complete or Cancel Transactions: If there are pending transactions that are using the external subobject, either complete them or cancel them if they are no longer needed.
  Check for Locks: Ensure that there are no locks on the business object or subobject that might be preventing changes. You can use transaction SM12 to check for locks.
  Consult Documentation: Review the SAP documentation or help resources related to the specific business object and subobject to understand the relationships and dependencies better.
  Contact Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP support for assistance. They may provide insights based on the specific configurations and customizations in your system.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SE11, SE16, SM12, and others that can help you analyze the situation.
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide specific fixes or workarounds.
  System Logs: Review system logs (transaction SLG1) for any additional error messages or warnings that could provide more context about the issue.
  User Authorizations: Ensure that you have the necessary authorizations to view and modify the business objects and subobjects in question.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the CACSIB186 error message in SAP.