How To Fix CACSIB186 - External subobject &1 for business object &2 still being used by &3

SAP Error Message - Details

• Message type: E = Error

• Message class: CACSIB - Commissions: Interface and Pending Case Processing

• Message number: 186

• Message text: External subobject &1 for business object &2 still being used by &3

What causes this issue?

Subobject &V2& (for business object &V2&) that was requested for
changes is already being used in business object &V3& after event &V4&.

System Response

The commission case is set to pending.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CACSIB186 - External subobject &1 for business object &2 still being used by &3 ?

  The SAP error message CACSIB186 indicates that an external subobject (identified by &1) for a specific business object (identified by &2) is still being used by another entity (identified by &3). This typically occurs in the context of SAP's Customer Activity Repository (CAR) or similar modules where business objects and their associated subobjects are managed.
  
  Cause:
  
  Active References: The external subobject is still referenced or linked to another business object or transaction, preventing it from being deleted or modified.
  Data Integrity Constraints: SAP enforces data integrity rules that prevent the deletion of objects that are still in use to avoid orphaned records or inconsistencies in the database.
  Pending Transactions: There may be ongoing transactions or processes that are utilizing the external subobject, which need to be completed or terminated before the subobject can be modified or deleted.
  
  
  Solution:
  
  Identify Dependencies: Use transaction codes like SE11 (Data Dictionary) or SE16 (Data Browser) to check the database tables