How To Fix CACSIB185 - Business object &1/&2 has been locked

CACSIB185 - Overview

• Message type: E = Error

• Message class: CACSIB - Commissions: Interface and Pending Case Processing

• Message number: 185

• Message text: Business object &1/&2 has been locked

What causes this issue?

The required business object (category &V1& corresponds with &V3&) is
protected from other users by a lock.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CACSIB185 - Business object &1/&2 has been locked ?

  The SAP error message CACSIB185 indicates that a specific business object (identified by the parameters &1 and &2) is locked. This typically occurs in the context of SAP Customer Activity Repository (CAR) or SAP Convergent Charging (SAP CC) when a business object is being accessed or modified by another user or process, preventing your current operation from proceeding.
  
  Cause:
  
  Concurrent Access: Another user or process is currently accessing or modifying the same business object.
  Transaction Incomplete: A previous transaction that involved the business object did not complete successfully, leaving it in a locked state.
  System Error: A system error or crash may have left the business object in a locked state.
  Long-running Processes: Long-running background jobs or processes may be holding locks on the business object.
  
  
  Solution:
  
  Wait and Retry: If the lock is due to another user or process, waiting for a short period and then retrying the operation may resolve the issue.
  Check Lock Entries: Use