How To Fix CACSIB077 - Settlement item(s) removed

SAP Error Message - Details

• Message type: E = Error

• Message class: CACSIB - Commissions: Interface and Pending Case Processing

• Message number: 077

• Message text: Settlement item(s) removed

What causes this issue?

The specified document type does not allow for varying settlement items.
The settlement items are produced by document processing.

System Response

Varying settlement items that are specified on the interface are
deleted.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CACSIB077 - Settlement item(s) removed ?

  The SAP error message CACSIB077, which states "Settlement item(s) removed," typically occurs in the context of the SAP Convergent Charging (SAP CC) or SAP Convergent Invoicing (SAP CI) modules. This error indicates that certain settlement items have been removed from the processing due to specific conditions or issues.
  Causes:
  
  Data Inconsistencies: There may be inconsistencies in the data related to the settlement items, such as missing or incorrect information.
  Business Rules: The settlement items may not meet the defined business rules or criteria for processing, leading to their removal.
  Configuration Issues: Incorrect configuration settings in the SAP system can lead to unexpected behavior, including the removal of settlement items.
  Technical Errors: There may be underlying technical issues, such as database errors or system performance problems, that cause the settlement items to be removed.
  
  Solutions:
  
  Check Data Integrity: Review the data associated with the settlement items to ensure that all required fields are populated correctly and that there are no inconsistencies.
  Review Business Rules: Verify the business rules and conditions that govern the processing of settlement items. Ensure that the items meet all necessary criteria.
  Configuration Review: Check the configuration settings in the SAP system related to settlement processing. Ensure that they are set up correctly according to business requirements.
  Error Logs: Examine the system logs and error messages for any additional information that may provide insights into why the settlement items were removed.
  Testing: If changes are made to the configuration or data, conduct thorough testing to ensure that the issue is resolved and that settlement items are processed correctly.
  Consult Documentation: Refer to SAP documentation or notes related to the specific version of SAP you are using for any known issues or additional troubleshooting steps.
  Contact SAP Support: If the issue persists and cannot be resolved through the above steps, consider reaching out to SAP support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP that may help in troubleshooting, such as SE80 (Object Navigator) or SLG1 (Application Log).
  SAP Notes: Search for SAP Notes related to error CACSIB077 in the SAP Support Portal, as they may provide specific guidance or patches.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the CACSIB077 error and implement a suitable solution.