How To Fix CACSIB058 - Document header: Invalid entries in business object/transaction ref.

SAP Error Message - Details

• Message type: E = Error

• Message class: CACSIB - Commissions: Interface and Pending Case Processing

• Message number: 058

• Message text: Document header: Invalid entries in business object/transaction ref.

What causes this issue?

You have specified, partially or completely, a business object or a
business transaction reference for a direct document posting. This is
not permitted.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CACSIB058 - Document header: Invalid entries in business object/transaction ref. ?

  The SAP error message CACSIB058, which states "Document header: Invalid entries in business object/transaction ref," typically occurs in the context of SAP Convergent Charging (SAP CC) or related modules where there are issues with the data being processed in a transaction or business object.
  Cause:
  
  
  Invalid Data Entries: The error usually indicates that there are invalid or inconsistent entries in the document header, particularly in the business object or transaction reference fields. This could be due to:
  
  Incorrectly formatted data.
  Missing mandatory fields.
  References to non-existent business objects or transactions.
  Data that does not comply with the expected format or constraints.
  
  
  
  Configuration Issues: There may be configuration issues in the system that lead to the inability to process the document correctly.
  
  
  Data Integrity Issues: If there are issues with the underlying data integrity, such as orphaned records or inconsistencies in the database, this can also trigger the error.
  
  
  Solution:
  
  
  Check Data Entries: Review the entries in the document header for any inconsistencies or invalid data. Ensure that all required fields are filled out correctly and that the data adheres to the expected formats.
  
  
  Validate Business Objects: Ensure that the business objects or transaction references being used in the document header are valid and exist in the system. You may need to check the configuration or master data related to these objects.
  
  
  Review Configuration: If the issue persists, review the configuration settings related to the business objects and transactions in SAP CC. Ensure that all necessary configurations are in place and correctly set up.
  
  
  Data Consistency Check: Perform a data consistency check to identify any integrity issues in the database. This may involve running specific SAP tools or reports designed to check for data integrity.
  
  
  Consult Documentation: Refer to SAP documentation or notes related to the specific version of SAP CC you are using. There may be known issues or patches that address this error.
  
  
  Contact SAP Support: If you are unable to resolve the issue, consider reaching out to SAP Support for assistance. Provide them with detailed information about the error, including the context in which it occurs and any relevant logs or screenshots.
  
  
  Related Information:
  
  SAP Notes: Check for any SAP Notes related to error CACSIB058 for additional insights or patches.
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in troubleshooting, such as SE11 (Data Dictionary), SE37 (Function Modules), or SLG1 (Application Log).
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.