How To Fix CACSIB020 - Commission case &1: &2/&3 (&4) - Posting cancelled by processor

CACSIB020 - Overview

• Message type: E = Error

• Message class: CACSIB - Commissions: Interface and Pending Case Processing

• Message number: 020

• Message text: Commission case &1: &2/&3 (&4) - Posting cancelled by processor

What causes this issue?

The commission case or the triggering business transaction (identified
by the business object and transaction) that you wanted to post, was
either marked as new but already exists or was marked as changed but
does not yet exist.

System Response

The posting process has been terminated.
&NOTE&
INCLUDE CACS_ID_CASE OBJECT DOKU ID TX

Error message extract from SAP system. Copyright SAP SE.

CACSIB020 - Details

• The SAP error message CACSIB020 typically relates to issues in the Commission Management module, specifically when a commission case is being processed. The message indicates that the posting of a commission case has been canceled by the processor. Here’s a breakdown of the potential causes, solutions, and related information for this error:
  Causes:
  
  Manual Cancellation: The processor (user) may have manually canceled the posting of the commission case due to various reasons, such as incorrect data or a change in business requirements.
  Data Inconsistencies: There may be inconsistencies or errors in the data associated with the commission case, such as missing or incorrect information.
  Authorization Issues: The user may not have the necessary authorizations to post the commission case, leading to a cancellation.
  System Configuration: There may be configuration issues in the Commission Management settings that prevent successful posting.
  Business Rules: Certain business rules or validations may have been triggered that prevent the posting from being