How To Fix CACSIB019 - Commission case &1: &2/&3 (&4) - Status change cancelled

CACSIB019 - Overview

• Message type: E = Error

• Message class: CACSIB - Commissions: Interface and Pending Case Processing

• Message number: 019

• Message text: Commission case &1: &2/&3 (&4) - Status change cancelled

What causes this issue?

The desired status change could not be performed as another process has
accessed the commission case in the meantime.

How to fix this error?

Repeat the operation later.
&NOTE&
INCLUDE CACS_ID_CASE OBJECT DOKU ID TX

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CACSIB019 - Commission case &1: &2/&3 (&4) - Status change cancelled ?

  The SAP error message CACSIB019 indicates that there was an attempt to change the status of a commission case, but the operation was canceled. This error typically arises in the context of SAP Commission Management, which is part of the SAP Customer Relationship Management (CRM) module.
  
  Cause:
  The error can occur due to several reasons, including:
  
  
  Invalid Status Transition: The status change you are trying to perform may not be valid based on the current status of the commission case. For example, you might be trying to move from a status that does not allow further changes.
  
  
  Authorization Issues: The user attempting to change the status may not have the necessary authorizations to perform the action.
  
  
  Business Rules: There may be specific business rules or conditions that prevent the status change from being executed.
  
  
  System Configuration: The configuration settings in the SAP system may not allow for the status change due to predefined workflows or processes.
  
  
  
  Solution:
  To